Requisition Number: 105299 Account Principal, GCPLocation: This role is a remote work opportunity
About the role As a Account Principal within the Google Solution Line (GSL) at Insight, you are a seasoned delivery leader and a key member of our Industry and Delivery Leadership team. You possess a proven track record of leading transformational programs, driving customer value, and accelerating high-margin services growth. Aligned to the Professional Services organization and leading our most strategic accounts, your mission is to move Insight from a vendor to a strategic consulting partner. While your primary domain expertise lies in technology transformation on hyperscalers like Google Cloud, you will leverage your deep customer relationships to unlock the full Insight portfolio. You will own 1-3 strategic accounts, providing the "adult in the room" leadership required for commercial strategy, strategic growth, and complex account management.
Key responsibilities include:
Delivery Leadership & Governance
- Act as the "delivery CEO" of your designated accounts, collaborating with PMO leads (COO/CFO) and Enterprise Architects (CTO).
- Own the professional services narrative, ensuring delivery excellence across $1M+ (USD) contracts.
- Manage matrixed structures to ensure the right mix of onshore, offshore, senior, and junior resources to deliver value while protecting project margins.
- Lead delivery of strategic business reviews and executive steering committee meetings.
Strategic Planning & Growth
- Maintain customer strategic roadmaps that transition accounts from transactional procurement to high-value consulting partnerships.
- Identify and drive cross-solution opportunities across the entire Insight portfolio, including ServiceNow, Microsoft, and AI-driven data strategies, led by your GCP engagement.
- Partner with sales leadership to grow customer relationships from a profitability and long-term sustainability standpoint.
- Develop deep domain/industry expertise to act as a primary business advisor to the C-Suite.
Commercial & Operational Excellence
- Manage multi-party commercials, including Long-Term Services Agreements (LTSAs) and Google PSO (subcontracting) engagements.
- Drive delivery outcomes while maintaining strict oversight of budget burn rates, resource allocations, and account profitability.
- Own delivery risk mitigation and handle executive-level escalations with poise.
- Coach and mentor Account Principals and Senior Consultants on the team to build a high-performing delivery culture.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we're looking for:- Experience: 15-20 years of industry experience, typically including time as a former services delivery lead, or career strategic consultant.
- Leadership Focus: At least 10 years in client/account management or leading large-scale digital transformation programs.
- Technical Domain: Demonstrated experience leading teams in major implementations or migrations on cloud hyperscalers, with Google Cloud preferred.
- Commercial Mastery: Proven ability to navigate complex contracting models and drive services sales from plan to implementation.
- Influencing: Expert ability to communicate and influence at the C-Suite and Executive level.
- Financial Acumen: Strong understanding of professional services operational metrics, including utilization and margin protection.
- Travel: Ability to travel up to 20% to customer sites and conferences as required
What you can expectWe're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here. Posting Notes: Chandler, AZ || Arizona (US-AZ) || United States (US) || IT Infrastructure & Support || None || US - Chandler,AZ ||
