ESSENTIAL JOB FUNCTIONS- Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.
- Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
- Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
- Manage revenue and expenses to budget constraints.
- Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities.
- Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
- Other duties as assigned
OTHER SKILLS & ABILITIES - Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
- Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
- The ability to work in a fast-paced environment.
- Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
EDUCATION AND EXPERIENCE- High school diploma or GED Required, Bachelor's degree preferred
- Minimum seven years related experience required
- Minimum six years industry experience required
- Minimum five years supervisory experience required
PHYSICAL REQUIREMENTS- Job may require extended sitting or standing, use of standard office equipment
- Job requires the ability to use vision, adjust focus and work on a standard computer screen
- Use of audio-visual equipment is required
- Job may require presence on-site at the assigned work location
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
