Illinois Tool Works

Account Manager, Tiers

Illinois Tool Works • $88K — $105K *
Troy, MI 48084In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or equivalent; Master's preferred.
  • 5+ years of automotive sales experience, particularly with plastic fasteners.
  • Experience in budget development and product forecasting aligned with strategic plans.
  • Capability to adapt to business environment changes.
  • Familiarity with 80/20 Toolbox principles for task prioritization.
  • Strong interpersonal, communication, and collaboration skills.
  • Proficient with Microsoft Office Suite.

Responsibilities

  • Establish growth goals for customer penetration and pipeline development with the Global Sales Manager.
  • Collaborate with the Global Sales Manager to achieve sales strategies and customer targets.
  • Meet or exceed annual sales and profit targets.
  • Conduct market research to identify growth opportunities and enhance product offerings.
  • Build and maintain strong relationships with key accounts and decision-makers.
  • Identify customer-back innovation opportunities in partnership with the Innovation Team.
  • Lead RFQ activities and coordinate teams for successful program launches.

Benefits

  • Opportunity for personal and professional growth within a collaborative culture.
  • Engagement in a role that influences customer relationships and product development.
  • Global exposure through required travel, enhancing professional network.
  • Chance to work closely with innovation teams for cutting-edge product development.
Full Job Description
Position Summary:

The Account Manager will report to the Global Sales Manager and will be responsible for providing sales and account management to the major OEM and tier customers. Responsible for growing existing accounts, develop new accounts and establish strong contacts with customers. Initiates, and follow up on new product development opportunities and growth opportunities to support the division.

Primary Responsibilities:
  • Along with the Global Sales Manager, establish goals for customer penetration and pipeline development to drive growth with core products.
  • Work closely with the Global Sales Manager to ensure sales strategies and customer targets are achieved.
  • Meet or exceed annual Sold Order and Material Margin targets.
  • Conduct market research, leverage local market knowledge, and maintain competitive benchmarking to identify growth opportunities, support future platform wins, and expand existing and new product offerings.
  • Develop and maintain strong relationships with key accounts, OEMs, Tier suppliers, and decision-making stakeholders across engineering, purchasing, quality, planning, and leadership functions, while expanding access to new and existing customer organizations.
  • Constantly scan customers for customer-back innovation opportunities to sustain growth and partner with the Innovation Team in the innovation process as required.
  • Lead RFQ activities and coordinate cross-functional teams to develop winning business strategies, ensure customer commitments are achieved on time and within budget, support successful program launches from RFQ through SOP, and maintain customer satisfaction during post-SOP production.
  • Manage and review customer contracts in partnership with the ITW Legal Department.
  • Travel throughout assigned territory to call on regular and prospective customers, solicit orders for existing and new product lines, and communicate and negotiate prices and terms of delivery with customers.
  • Prepare customer reports, internal updates, business reviews, pipeline reports, and market intelligence summaries as required.
  • Demonstrates personal effectiveness and leadership that creates a high-performance, collaborative, and results-oriented culture consistent with ITW values and culture.
  • Other tasks and duties as assigned.


Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education: Bachelor's degree (B.A./B.S.) in Engineering or equivalent experience; Master's degree preferred.
  • Minimum 5 years of sales experience in the automotive industry, with proven product knowledge, including plastic fasteners.
  • Ability to develop budgets and product forecasts aligned with Annual Plan and Long-Range Plan objectives.
  • Proven ability to deal with changes in the business or its environment.
  • Knowledge of 80/20 Toolbox and its principles or proven ability to focus and prioritize task and objectives.
  • Excellent interpersonal, communication, presentation, and collaboration skills, with the ability to build trust and credibility with customers, colleagues, and cross-functional teams across regions and locations.
  • Excellent computer skills, including Microsoft Excel, Word, and PowerPoint.
  • Willingness to travel primarily domestically and occasionally internationally.


Special Requirements:

Position requires travel, primarily within assigned region (approx. 25-50%). Must have valid driver's license and good driving record. Must be able to travel internationally, if required.

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Manufacturing & Automotive
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ
ITW
* Ladders Estimates

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