Illinois Tool Works

ERP Analyst

Illinois Tool Works$70K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College diploma or university degree in computer science, information systems, or business administration with 4 years of relevant experience
  • Experience in systems analysis or business systems support, particularly in a manufacturing setting, preferably automotive
  • Familiarity with ERP systems; direct exposure to SAP S/4HANA is strongly preferred
  • Solid understanding of manufacturing operations and their integration with ERP systems
  • Excellent analytical, problem-solving, and communication skills to serve as a bridge between business users and technical teams
  • Strong documentation skills (process flows, specifications, testing scripts)
  • Independently motivated while also proficient in collaborating with remote SAP experts

Responsibilities

  • Support daily operations of the SAP S/4HANA ERP system
  • Own incident resolution and root-cause analysis, coordinating with SAP support for complex issues
  • Manage system enhancements, configurations, and process improvements in SAP and related systems
  • Align SAP system usage with the operations of production, inventory, planning, logistics, and finance teams
  • Liaise between various business functions and SAP support to ensure system functionality meets business needs
  • Handle setup, maintenance, and troubleshooting related to EDI and customer-specific requirements
  • Document business processes and assist with change management and user training

Benefits

  • Opportunity to work on the implementation of SAP S/4HANA
  • Single point of contact for ERP support, increasing visibility and impact within the organization
  • Engagement with cross-functional teams, enhancing communication and collaboration skills
  • Chance to influence process improvements and system optimizations
  • Possibility of professional growth and learning through collaboration with regional experts and third-party consultants
Full Job Description
Job Description:

The ERP Analyst will serve as the primary internal resource for our business as we embark on our SAP S4/HANA journey. The ERP Analyst will work closely with our regional SAP team and serve as the on-site "go-to" for day-to-day SAP support, enhancements, and continuous improvement of business processes enabled by SAP. The ERP Analyst's role is to maintain and improve efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical, and problem-solving skills to identify, communicate, and resolve systems issues to maximize the benefits of IT system investments.

Responsibilities

  • Support the day-to-day operation of the SAP S/4HANA ERP system
  • Ownership of incident resolution (1st level), root-cause analysis, and coordination with SAP support and the regional SAP experts for more complex issues
  • Manage and execute system enhancements, configurations, and process improvements in SAP S/4HANA and related systems
  • Work closely with production/manufacturing, inventory, planning, logistics, and finance teams to align SAP system usage with business operations
  • Serve as the liaison between business functions (manufacturing, supply chain, procurement, finance, sales/distribution) and the SAP support team to ensure that system functionality aligns with business needs
  • Coordinate setup, maintenance, and troubleshoot issues related to EDI and customer-specific label requirements
  • Document business processes, system flows, and configurations; assist with change-management (user training, process documentation, SOPs)
  • Monitor system performance, identify opportunities for optimization (e.g., master-data cleanup, process redesign, reporting enhancements)
  • Partner with regional experts and third-party consultants to ensure best practices, compliance with standards, and knowledge transfer to the business
  • Participate in periodic reviews of system functionality, evaluate new SAP modules/add-ons, and recommend improvements
  • Maintain system access and ensure proper separation of duties exists


Position Requirements

Formal Education & Certification
  • College diploma or university degree in the field of computer science, information science, management information systems, or business administration, and 4 years of related work experience.


Knowledge & Experience
  • Experience in systems analysis or business systems support in a manufacturing setting is required, Automotive industry preferred
  • Experience working with ERP systems; direct exposure to SAP (especially S/4HANA) is a strong plus
  • Solid understanding of manufacturing operations (e.g., production, inventory, supply chain, procurement, quality) and how they integrate with ERP systems
  • Excellent analytical, problem-solving, and communication skills, with the ability to translate between business users and technical teams
  • Strong documentation skills (process flows, functional specs, testing scripts).
  • Comfortable working independently (given you'll be the only ERP Analyst on site) but also capable of collaborating with remote/regional SAP experts
  • Willingness to engage in change management, user training, and continuous process improvement
  • Experience supporting automotive EDI preferred
  • SAP certification (e.g., SAP S/4HANA Associate) or equivalent preferred


Personal Attributes
  • Good project management skills
  • Excellent written and oral communication skills
  • Excellent listening and interpersonal skills
  • Ability to conduct research into systems issues and products as required
  • Ability to communicate ideas in both technical and user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Proven analytical, critical thinking, and creative problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.


About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ

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