Lyft

Account Manager, Strategic Healthcare Partnerships

Lyft$77K — $97K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in account management or related fields
  • Proven track record of surpassing revenue targets
  • Familiar with healthcare industry, including payers and providers
  • Strong analytical skills for data interpretation
  • Excellent verbal and written communication skills
  • Team-oriented with effective relationship-building ability
  • Self-starter with project management skills

Responsibilities

  • Own key healthcare partner relationships as their trusted advisor
  • Drive revenue goals by expanding and identifying new partnerships
  • Collaborate with engineering and product teams for technical integration
  • Gain in-depth knowledge of partner needs to enhance growth
  • Anticipate partner requirements with expertise in healthcare transportation
  • Work cross-functionally with various teams to support partners
  • Lead efforts for process improvements and efficiency
  • Maintain accurate forecasts and manage pipeline in Salesforce CRM

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Mental health and family building support
  • Child care and pet benefits
  • 401(k) plan for future savings
  • Discretionary paid time off for salaried staff
  • Paid time off for hourly staff
  • 18 weeks of paid parental leave for all types of parents
  • Subsidized commuter benefits
  • Exclusive access to Lyft's Ridership Program benefits
Full Job Description
We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft's footprint in one of the most important sectors we serve. Responsibilities: - Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor - Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments - Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft's API platform capabilities - Develop a deep understanding of each partner's business, goals, and challenges - using data to uncover opportunities for growth and operational improvement - Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management - Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners - Lead change management efforts and proactively identify ways to improve processes and drive efficiency - Maintain accurate forecasts and pipeline management in Salesforce CRM Experience: - 4+ years of experience in account management, business development, management consulting, or a related field - A proven track record of exceeding revenue targets in a quota-carrying role - Healthcare industry knowledge, including familiarity with payers, providers, value-based care, and HCBS models - Strong analytical skills - comfortable pulling, interpreting, and presenting data to support partner decisions - Excellent communication skills across written, verbal, and presentation formats - A collaborative, team-first mindset with the ability to build relationships across a wide range of stakeholders from business executives to day-to-day operators - Self-starter mentality with strong organizational and project management skills - Professionalism and grace under pressure, especially in complex or ambiguous situations - Genuine enthusiasm for Lyft's mission and comfort operating in a fast-paced, evolving environment Benefits: - Great medical, dental, and vision insurance options with additional programs available when enrolled - Mental health benefits - Family building benefits - Child care and pet benefits - 401(k) plan to help save for your future - In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off - 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible - Subsidized commuter benefits - Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $77,600 - $97,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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