Account Manager

Sievo

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in account management, customer success, B2B SaaS sales, or a procurement-focused role
  • Experience managing complex enterprise accounts or projects with senior stakeholders
  • Strong understanding of procurement processes or technology
  • Proven ability to influence CxO level stakeholders
  • Excellent communication skills in English; Spanish is a plus
  • Tech-savvy with the ability to understand complex software quickly

Responsibilities

  • Own a portfolio of 15-25 global enterprise clients
  • Ensure exceptional customer experience and increase retention
  • Lead upsell and cross-sell initiatives with various stakeholders
  • Drive adoption and value through partnerships with CxOs and super users
  • Collaborate with a high-performing team for account success

Benefits

  • Unlimited PTO (minimum 25 days off per year)
  • Paid Parental Leave
  • Medical, dental, and vision insurance
  • 401k with a 4% match
  • Employer Stock Option Program
  • Home office stipend and support for internet/mobile plans
  • Travel benefits for commuting
Full Job Description
Now you have the opportunity to make an impact as our new Account Manager in a global setting that offers Procurement Analytics SaaS solutions to customers such as Becton Dickingson, Levi's, Mars, Zurich and many others.

Client success makes you tick, and you're ready to take action. As an Account Manager, you'll drive growth by exceeding client expectations and deepening their use of our solutions - with full commercial and contractual ownership of your accounts. You thrive when your clients and team succeed, you have the confidence to guide CxOs in their decision-making, and the same service mindset when working with super users. You're known for building long-lasting relationships and bringing out the best in the people around you. At Sievo, you'll be supported by a team of delivery and product experts - and given real room to grow. We're not here for short-term wins, and neither are you.

As a Account Manager, you will:
  • Own a portfolio of 15-25 global enterprise clients
  • Ensure exceptional customer experience and retention
  • Lead upsell and cross-sell initiatives with procurement, IT, ESG, and finance stakeholders
  • Partner closely with different levels, from CxOs to super users to drive adoption and value

You'll collaborate with a high-performing team and be supported by Sievo's delivery and product experts.

What we're looking for:

Experience & Skills
  • 5+ years in account management, customer success, B2B SaaS sales - or a procurement career with an appetite for commercial work and client relationships
  • Experience managing complex enterprise accounts or projects with multiple senior stakeholders
  • Strong grasp of procurement processes and/or procurement technology
  • Proven ability to influence and engage at CxO level
  • Strong communication skills in English (other languages, especially Spanish, a plus)
  • Tech-savvy, with a quick grasp of complex software

Mindset & Approach
  • Strategic, client-first thinker with a drive to exceed expectations
  • Confident and consultative in complex discussions
  • Independent and proactive with a bias for action
  • Excited by global business and occasional travel (up to 30 days/year)

Some benefits to mention:
  • Unlimited PTO (minimum 25 days off per year, up to 4 consecutive weeks off)
  • Paid Parental Leave
  • Medical, dental and vision insurance plans
  • FSAs, HSAs
  • Short-Term & Long-Term Disability insurance
  • Life Insurance / AD&D
  • And more electable benefits!
  • 401k with a 4% match
  • Home internet, mobile phone plan, and home office stipend
  • Commuter benefits
  • Employer Stock Option Program

Sievo has its roots in Nordic work culture which focuses on honesty, transparency, and self-responsibility. We provide a flexible work environment that respects and values work-life balance and being yourself.

Salary Range: $110,000 - $130,000 OTE

Work Type: Hybrid, based in Chicago, IL

Salary will be determined at the conclusion of the interview process based on your skills and experience.

As excited as we are? Here are the next steps!

Apply through our career page latest on Thursday 2nd of July with your CV and a short message why you'd thrive in Sievo. We're reviewing applications on a rolling basis and will be in touch soon. If you have any questions regarding the role, contact Alexander Duray (alex(at)sievo.com)

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