Account Manager - Senior Living

Uniguest

$80K — $95K *
US-AnywhereRemote in Nashville, TN
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of B2B sales experience with a focus on developing and closing new business.
  • Direct experience in the senior living industry is essential.
  • Background in technology sales, particularly SaaS and digital engagement solutions, preferred.
  • Established network within senior living organizations is a significant asset.
  • Experience managing complex, multi-stakeholder sales processes.
  • Strong skills in prospecting, relationship-building, presentations, and negotiations.
  • Proficient in CRM tools like Salesforce and comfortable in a remote work environment.

Responsibilities

  • Develop and nurture relationships with senior living operators and key industry stakeholders.
  • Identify and pursue new business opportunities within a defined territory.
  • Manage the complete sales cycle from outreach through closing.
  • Assess customer needs to align Uniguest's solutions effectively.
  • Maintain a strong pipeline of qualified sales opportunities.
  • Engage with decision-makers across various departments.
  • Collaborate with internal teams like Sales Engineering and Marketing during the sales process.

Benefits

  • Opportunity to build impactful relationships in the senior living sector.
  • Engagement with cutting-edge technology solutions tailored for senior living environments.
  • Professional development through exposure to various departments and industry stakeholders.
  • Opportunity to represent the company at industry events and conferences.
  • Flexible remote work environment.
Full Job Description
Account Executive - Senior Living

Position Summary

Uniguest is seeking an experienced Account Executive to help grow our presence within the senior living market. This is an exciting opportunity for a relationship-driven sales professional who understands the senior living industry and enjoys introducing technology solutions that improve resident experiences and engagement.

In this role, you'll build relationships with senior living operators and communities, develop new business opportunities, and help customers identify the right combination of Uniguest solutions for their organizations. Our technology portfolio includes digital signage, IPTV, resident engagement, communication, and other digital experience solutions designed specifically for senior living environments.

We're looking for someone who understands how senior living organizations operate, knows how to navigate complex sales cycles, and is energized by building relationships and winning new business.

What You'll Do
  • Develop and grow relationships with senior living operators, communities, and key industry stakeholders.
  • Identify, prospect, and develop new business opportunities within an assigned territory.
  • Manage the full sales cycle from initial outreach and discovery through proposal, negotiation, and close.
  • Understand customer needs and position Uniguest's portfolio of digital engagement solutions accordingly.
  • Build and maintain a strong pipeline of qualified opportunities.
  • Develop relationships with decision-makers across operations, technology, resident experience, marketing, and executive leadership.
  • Partner with internal teams including Sales Engineering, Product, Customer Success, and Marketing throughout the sales process.
  • Maintain accurate pipeline, activity, and forecasting information within Salesforce.
  • Represent Uniguest at industry events, conferences, and customer meetings.
  • Stay informed on senior living industry trends, competitive solutions, and emerging technologies.
  • All other duties as assigned.

What You'll Bring
  • Proven B2B sales experience with a strong track record of developing and closing new business.
  • Experience selling directly into the senior living industry.
  • Experience selling technology, SaaS, digital engagement, IPTV, digital signage, resident engagement, or related solutions strongly preferred.
  • Established relationships within senior living organizations are highly desirable.
  • Experience managing complex, multi-stakeholder sales cycles.
  • Strong prospecting, relationship-building, presentation, and negotiation skills.
  • Ability to understand customer challenges and translate them into technology solutions.
  • Comfortable working independently in a remote environment while collaborating with a broader sales team.
  • Experience using Salesforce or a similar CRM.
  • Ability to travel as needed for customer meetings and industry events.

What Success Looks Like

You'll be successful in this role if you're a relationship builder and a hunter. Understanding the senior living market, open doors, develop trusted relationships, build pipeline, and turn customer needs into meaningful technology solutions.

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