Account Manager - Senior Living

Uniguest

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of B2B sales experience in technology or related fields.
  • Proven track record in the senior living industry is essential.
  • Familiarity with digital engagement solutions like IPTV and digital signage is a must.
  • Strong existing network within senior living organizations is highly desirable.
  • Proficient in managing complex sales cycles involving multiple stakeholders.
  • Exceptional skills in prospecting, negotiation, and closing deals.
  • Experience with CRM tools, preferably Salesforce.

Responsibilities

  • Develop and nurture relationships with senior living operators and key stakeholders.
  • Identify and pursue new business opportunities within assigned territory.
  • Manage the full sales process from prospecting to closing.
  • Align Uniguest's solutions with customer needs for enhanced engagement.
  • Maintain a robust pipeline of qualified sales opportunities.
  • Collaborate with internal teams throughout the sales cycle.
  • Represent Uniguest at industry events and customer meetings.

Benefits

  • Flexible remote working environment.
  • Opportunity to influence resident experiences through technology solutions.
  • Access to continuous training on industry trends and emerging technologies.
  • Support from cross-functional teams (Sales Engineering, Product, Customer Success, and Marketing).
  • Opportunities to attend industry events and conferences.
Full Job Description
Account Executive - Senior Living

Position Summary

Uniguest is seeking an experienced Account Executive to help grow our presence within the senior living market. This is an exciting opportunity for a relationship-driven sales professional who understands the senior living industry and enjoys introducing technology solutions that improve resident experiences and engagement.

In this role, you'll build relationships with senior living operators and communities, develop new business opportunities, and help customers identify the right combination of Uniguest solutions for their organizations. Our technology portfolio includes digital signage, IPTV, resident engagement, communication, and other digital experience solutions designed specifically for senior living environments.

We're looking for someone who understands how senior living organizations operate, knows how to navigate complex sales cycles, and is energized by building relationships and winning new business.

What You'll Do
  • Develop and grow relationships with senior living operators, communities, and key industry stakeholders.
  • Identify, prospect, and develop new business opportunities within an assigned territory.
  • Manage the full sales cycle from initial outreach and discovery through proposal, negotiation, and close.
  • Understand customer needs and position Uniguest's portfolio of digital engagement solutions accordingly.
  • Build and maintain a strong pipeline of qualified opportunities.
  • Develop relationships with decision-makers across operations, technology, resident experience, marketing, and executive leadership.
  • Partner with internal teams including Sales Engineering, Product, Customer Success, and Marketing throughout the sales process.
  • Maintain accurate pipeline, activity, and forecasting information within Salesforce.
  • Represent Uniguest at industry events, conferences, and customer meetings.
  • Stay informed on senior living industry trends, competitive solutions, and emerging technologies.
  • All other duties as assigned.

What You'll Bring
  • Proven B2B sales experience with a strong track record of developing and closing new business.
  • Experience selling directly into the senior living industry.
  • Experience selling technology, SaaS, digital engagement, IPTV, digital signage, resident engagement, or related solutions strongly preferred.
  • Established relationships within senior living organizations are highly desirable.
  • Experience managing complex, multi-stakeholder sales cycles.
  • Strong prospecting, relationship-building, presentation, and negotiation skills.
  • Ability to understand customer challenges and translate them into technology solutions.
  • Comfortable working independently in a remote environment while collaborating with a broader sales team.
  • Experience using Salesforce or a similar CRM.
  • Ability to travel as needed for customer meetings and industry events.

What Success Looks Like

You'll be successful in this role if you're a relationship builder and a hunter. Understanding the senior living market, open doors, develop trusted relationships, build pipeline, and turn customer needs into meaningful technology solutions.

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