Account Manager

Securitas

$95K — $99K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Key contact point for clients ensuring service quality
  • Flexibility to perform lower-level security tasks when needed
  • Ability to prioritize multiple assignments and meet deadlines
  • Highly organized, self-disciplined, and tech-savvy
  • Effective communication skills across all organizational levels
  • At least 3 years of experience in security or business management
  • An Associate Degree or equivalent experience.

Responsibilities

  • Oversee security operations for client accounts
  • Ensure high-quality client service and issue resolution
  • Manage staffing, training, and supervision of security personnel
  • Drive client relationship management and service enhancements
  • Identify and pursue business growth opportunities
  • Ensure compliance with site-specific procedures and post orders

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental and Vision coverage
  • 5 days of Paid Time Off (PTO)
  • 401K plan
Full Job Description
Job Description

Securitas Security Services USA, Inc.

Position Title: Account Manager

Location: Charlotte, North Carolina (NC)

Summary:

Oversees security operations for assigned client accounts, ensuring exceptional service delivery, issue resolution, and operational excellence. Manages staffing, scheduling, training, and supervision of security personnel while driving client relationship management, service enhancements, business growth opportunities, and compliance with site-specific procedures and post orders.

Benefits:

Based on experience, Securitas will offer a salary of $95,000.00 to $99,320.00 /Annually in addition to a full benefit package that includes:
  • Medical Insurance
  • Life insurance
  • Dental
  • Vision
  • 5 PTO
  • 401K

Position Qualifications:
  • Serves key point of client contact to ensure high quality customer service.
  • Willing to fill in at lower levels when necessary while managing high-level responsibilities.
  • Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Education/Experience:
  • At least 18 years of age.
  • Associate Degree.
  • 3 years of responsible experience in the security industry and/or business management.
  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.


Company Website: https://www.securitasinc.com

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