Account Manager

SBM Management

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of management experience in GMP (Good Manufacturing Practice) required.
  • 3+ years of relevant experience or a combination of education and experience; an A.A. degree with 3+ years or a Bachelor's degree with 1 year of related experience is acceptable.
  • Ability to read and interpret business documents and governmental regulations.
  • Skilled in writing reports, business correspondence, and procedure manuals.
  • Proficient in delivering presentations and answering questions from various audiences.
  • Knowledge of spreadsheet and word processing software is essential.
  • Bilingual in Spanish is preferred.

Responsibilities

  • Serve as the primary contact for all account-related matters.
  • Develop and sustain strong client relationships.
  • Resolve any conflicts that may arise with clients.
  • Manage customer accounts and negotiate contracts for profitability.
  • Collaborate with clients to establish and manage budgets.
  • Discover new sales opportunities within existing accounts.
  • Present sales strategies to executive-level clients.

Benefits

  • Equal opportunity workplace promoting diversity and inclusion.
  • Commitment to fair employment practices regardless of protected status.
Full Job Description
Description

Position at SBM Management

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.
Responsibilities
  • Operate as the lead point of contact related to all matters specific to the accounts.
  • Build and maintain strong, long-lasting relationship between SBM and the client.
  • Solve conflicts with clients.
  • Oversee customer account management and negotiate contracts to maximize profit.
  • Establish budgets with the client.
  • Identify new sales opportunities within existing accounts.
  • Give sales presentations to high-level executives.
  • Forecast and track sales results and annual forecast.
  • Communicate the progress of monthly and quarterly initiatives to internal and external team members.
  • Meet time deadlines according to customer needs and objectives.
  • Interviews, hires, and trains employees.
  • Plans, assigns, and directs work to employees.
  • Ensures each team members work in conformance with SBM policies and procedures.
  • Provides leadership/motivation and conveys the vision and values of SBM to the team members.
  • Conduct employee performance evaluation using key metrics.
  • Rewards and disciplines employees.
  • Addresses complaints and resolving problems among employees.
  • Perform other duties, as assigned
Qualifications
  • Minimum 5 years management experience in GMP required.
  • Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.); with a minimum one year related experience and/or training.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
  • Bilingual in Spanish Preferred

Compensation: $100,000 - $130,000 per year

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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