Account Manager - Sales

Northwest Hardwoods

$85K — $125K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-5 years of external sales experience in the hardwood lumber industry preferred.
  • Ability to work remotely and travel 30%-50% for customer engagement.
  • Bachelor's degree in business, Engineering, or Marketing preferred, or equivalent experience in Hardwood Lumber sales.
  • Current U.S. Driver's license.

Responsibilities

  • Grow a sales territory by developing new prospects and increasing market share.
  • Collaborate with customers to identify needs and craft solutions.
  • Develop sales strategies to promote a diverse range of products.
  • Build and maintain personal customer relationships for service excellence.
  • Explore and develop new markets for core products.
  • Travel within the territory for customer engagement and sales presentations.
  • Work with cross-functional teams to enhance customer experience.

Benefits

  • Medical, Dental, and Vision Coverage.
  • Employee Recognition and Rewards Program.
  • Life Insurance and Short-Term Disability Benefits.
  • 401k Retirement Savings Plan with Company Match.
  • Paid Time Off and Paid Holidays.
Full Job Description
Position Summary:

NWH is looking for an Account Manager to grow a sales territory by developing new prospects and increasing market share with existing customers for the flooring, furniture, cabinetry, and other relevant industries.

Salary Range: $85k-$125k/yr depending on experience plus bonus

This is a remote position, candidates can be located anywhere within the United States. This position provides support to all NWH manufacturing facilities.

Key Responsibilities and Duties:
  • Grows a sales territory by developing new prospects and increasing market share with existing customers of hardwood lumber for the flooring, furniture, cabinetry, and other relevant industries.
  • Collaborates with customers to understand their needs, create solutions, and ensure a positive and results-oriented sales process.
  • Develops sales strategies to promote the company's broad mix of products.
  • Services customer accounts through building personal and professional customer relationships.
  • Develops new markets for the company's core products
  • Travels within the assigned territory to understand the needs of the customers and conduct sales presentations.
  • Works with cross-functional teams, such as Finance, Supply Chain, Marketing, to ensure an industry leading customer experience.
  • Exhibits a highly approachable, customer-service orientation that fully represents NWH values to internal employees, customers, and business associates: a strong commitment to Safety, People, Quality, Stewardship, and Innovation.
  • Champions change management initiatives.
  • Performs other duties as assigned.

Basic Qualifications:
  • 4-5 years of external sales experience in the hardwood lumber industry preferred.
  • Can work remotely, as well as travel 30%-50% to meet needs of our customers.
  • Bachelor's degree in business, Engineering, Marketing strongly preferred, or equivalent Hardwood Lumber sales experience.
  • Current U.S. Driver's license.

Competencies:
  • Wide degree of creativity, latitude, and self-initiative is expected and willingness to gain exposure to some of the complex tasks within Sales.
  • Strong ability to build trusting relationships and establish customer value.
  • Equally capable of working independently and in teams/groups.
  • Excellent cross-group collaboration, high-impact communication, negotiation and persuasion, energetic interpersonal skills.
  • Ability to deal with ambiguity, achieve results in a fast-paced, and collaborative team environment.
  • Strong business and people acumen with the ability to influence business leaders around complex sales decisions
  • Fluent in using data to drive insights across the spectrum of Sales responsibilities.
    • Demonstrated experience manipulating and analyzing data to make recommendations to drive change and continuous improvement
    • Make sales and marketing decisions based on metrics
  • Ability to take initiative on continuous improvement processes and find creative resolutions by identifying opportunities and boldly offering solutions.
  • Ability to multitask and work with a sense of urgency.
  • Possess excellent interpersonal communication and presentation skills to the various stakeholders of the company, including C-Suite.
  • Comprehensive knowledge of building product lines a plus.

Perks & Benefits:
  • Medical Plans/Dental Coverage/Vision Coverage/Prescription Plans
  • Employee Recognition and Rewards Program
  • Life Insurance
  • Short-Term Disability Benefit
  • Voluntary Long-Term Disability Benefit
  • 401k Retirement Saving with Company Match
  • Health Saving Account (HSA)
  • Employee Assistance Program
  • Employee Engagement Center Support
  • Paid Time Off and Paid Holidays
  • Employee Engagement Events and Activities
  • Employee Referral Bonus (No cap)

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