Motorola Solutions

Account Manager (Renewals & Growth)

Motorola Solutions$80K — $90K *
US-AnywhereRemote in Richardson, TX
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 2+ years of sales experience, or 4+ years of sales experience required.
  • Proven track record of meeting or exceeding upsell and cross-sell quotas.
  • Experience navigating complex enterprise organizations and influencing executive stakeholders.
  • Skilled in managing complex renewal negotiations, including price increases and multi-year extensions.
  • Ability to articulate the value of SaaS applications to diverse audiences.
  • Familiarity with Salesforce or HubSpot for effective pipeline management.

Responsibilities

  • Own the renewal cycle for a portfolio of Enterprise Accounts, ensuring zero churn and securing service commitments.
  • Identify opportunities to increase MRR by introducing new features and expanding subscriptions.
  • Build and maintain deep relationships with C-level executives to integrate Theatro into their digital transformation strategy.
  • Develop comprehensive 'Success & Growth' plans, collaborating with customer experience and operations teams.
  • Provide client feedback to Solution Engineering and Product Management for app development.
  • Maintain a renewal and expansion pipeline with accurate forecasts on growth targets.
  • Conduct Quarterly Business Reviews to demonstrate ROI and adjust strategies based on evolving needs.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
Full Job Description
Department Overview
The Theatro Department drives the innovation, deployment, and integration of the market's leading voice-powered mobile communication and digital workflow platform. Purpose-built for the frontline workforce in retail, hospitality, gaming, and manufacturing, our mission is to keep employees "heads-up and hands-free."
Job Description

The Account Manager (AM) for Theatro is a pivotal role focused on the long-term success and expansion of our enterprise partnerships. In this role, you aren't just managing a list of names; you are the primary architect of account retention and the engine for revenue growth. Your mission is to secure service renewals, deepen client relationships, and aggressively drive upsell opportunities by identifying unmet needs that our application suite can solve.

Core Responsibilities
  • Take full ownership of the renewal cycle for a portfolio of Enterprise Accounts. You are responsible for ensuring zero churn and securing long-term service commitments.
  • Actively identify opportunities to increase account MRR (Monthly Recurring Revenue) by introducing new features, premium modules, and expanding subscribers within existing accounts.
  • Serve as the high-level commercial lead for current accounts. You will build and maintain deep relationships with C-level executives to ensure Theatro remains a core part of their digital transformation strategy.
  • Develop and execute comprehensive "Success & Growth" plans for each account. You will work in lockstep with the customer experience and operations team to bridge the gap between daily account health and long-term account strategy.
  • Partner with Solution Engineering and Product Management to relay client feedback for future app development and work with Sales Ops to ensure seamless contract execution and credit management.
  • Maintain a rigorous renewal and expansion pipeline. Provide accurate weekly and monthly forecasts on growth targets and renewal health.
  • Conduct regular Business Reviews (QBRs) with key decision-makers to demonstrate ROI and surface new business requirements that align with our evolving application portfolio.
  • Stay ahead of industry trends and Motorola Solutions' evolving portfolio to position Theatro as the premier communication layer for the modern workforce.


Preferred Qualifications
  • A proven track record in Account Management where you have consistently met or exceeded upsell/cross-sell quotas.
  • Demonstrated ability to navigate complex, multi-layered enterprise organizations and influence executive stakeholders.
  • Experience managing complex renewal negotiations, including price increases, multi-year extensions, and MSA updates.
  • Ability to articulate the value of SaaS applications and mobile communication software to both technical and non-technical audiences.
  • Strong skills in using data and usage metrics to build a compelling business case for expansion.
  • Salesforce or HubSpot proficiency for pipeline management.


Location & Travel Requirements:
  • Seeking candidates that reside in Texas.
  • Travel will be up to 50% of the time.


Target Base Salary Range: $80,000 - $90,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-RO1

Basic Requirements
  • Bachelor's Degree with 2+ years of sales experience
  • OR 4+ years of sales experience

Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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