Location: Remote - USA
Function: Account Management
Reports to: Head of Account Management
The RoleAs an
Account Manager at Reach, you'll own the success and growth of a portfolio of global ecommerce merchants. You'll build trusted relationships, help clients optimize their checkout and payments experience, and drive long-term revenue growth.
This role is ideal for someone who enjoys partnering closely with clients, working across global teams, and turning strong relationships into meaningful business outcomes.
RequirementsWhat You'll Do- Manage and grow a portfolio of ecommerce merchants
- Build strategic, long-term client relationships
- Drive organic revenue growth and retention
- Partner cross-functionally to solve merchant challenges
- Advocate for clients internally and surface product insights
What You Bring- 5+ years in account management or merchant success (ecommerce, FinTech, or payments)
- Strong relationship-building and communication skills
- Experience working with global clients or distributed teams
- A proactive, ownership-driven mindset
BenefitsWhy Join Reach- Competitive compensation and pension contribution
- Comprehensive private healthcare coverage
- Annual learning and development allowance
- Hybrid working with modern office space
- A collaborative, global team driving innovation in cross-border payments
Additional InformationApplicants must be eligible to work in USA. Some international travel may be required.
Ready to make an impact?Apply with your CV and a brief cover letter outlining your account management experience and why you're excited to join Reach.
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