About the roleAs Account Manager for Private Equity & Corporate clients, you'll own a portfolio of high-value accounts spanning private equity firms and direct corporate clients (strategy, M&A, corporate development, and commercial teams). You'll be the day-to-day relationship lead - driving adoption, identifying expansion opportunities, and ensuring clients get exceptional value from Arbolus.
This is a quota-carrying role focused on net revenue retention and upsell within an existing book, working closely with delivery, product, and senior commercial leadership.
Key responsibilities you will be in charge of- Own and grow a portfolio of existing private equity and corporate client accounts as the trusted day-to-day commercial lead
- Drive revenue retention and expansion - through expert-network call-credit upsell, customer-review-library subscription growth, and unlocking new use cases across the accounts
- Run regular check-ins, quarterly business reviews, and strategic conversations with deal teams, operating partners, and corporate stakeholders
- Map and expand within each account - building relationships beyond your primary contact into adjacent teams, funds, and portfolio companies
- Translate the Arbolus product and roadmap into clear value for PE deal teams (diligence, value creation) and corporate teams (M&A, market intelligence, customer insight)
- Partner closely with delivery to ensure project quality, resolve escalations quickly, and turn strong delivery into commercial momentum
- Track account health, usage trends, and renewal timelines - flagging risks early and acting on them
- Maintain accurate pipeline, activity, and forecast records in HubSpot
- Represent Arbolus at client meetings, industry events, and in-person visits across key US hubs
Requirements to succeed in this role- 4-6 years of experience in account management, client success, or a commercial role - ideally selling into private equity, corporate strategy, or M&A buyers
- Working knowledge of how PE firms operate (deal teams, portfolio operations, value creation) and/or how corporate strategy and M&A teams buy research and expertise
- Proven track record of hitting retention and upsell targets in a quota-carrying role
- Strong commercial instincts - you naturally spot expansion opportunities, navigate to the right buyer, and know how to position value
- Excellent communicator and relationship builder, comfortable engaging senior stakeholders
- Highly organised and data-driven, able to manage a large portfolio of accounts in parallel without dropping the ball
- Proficient with HubSpot or a comparable CRM, and comfortable in a fast-paced, high-growth environment
- Self-starter who thrives with ownership and autonomy
Nice to have- Prior experience at a market-data company, a SaaS sales organisation, or an expert network
- Existing relationships within the PE or corporate strategy ecosystem
- Experience selling or managing accounts for a data, research, or intelligence platform serving PE or corporate buyers
What we offer- A competitive base salary ($110k-$140k) plus variable bonus tied to performance and growth
- 18 days of paid time off + 10 bank holidays per year to recharge and rest
- Comprehensive health insurance benefits to keep you and your family covered
- A commuter benefits program to make getting to work easier and more cost-effective
- 401k Retirement Saving Plan with a 4% matching formula - for every dollar you contribute, we'll add an extra 4%, up to IRS limits
- Top-tier equipment (MacBook Air, Apple iPhone, Poly Voyager Headset) so you have the best tools from day one
- Discount on ClassPass Membership
Department Commercial Role Account Manager Locations New York Office Remote status Hybrid
