Account Manager

Podean

• $70K — $95K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in eCommerce, digital media, or marketplace marketing with Amazon expertise.
  • Experience in an agency setting, managing multiple client accounts.
  • Proven ability to manage senior-level client relationships and drive measurable outcomes.
  • Exceptional communication skills, able to engage with both C-suite and junior staff.
  • Highly organized and self-motivated, thriving in ambiguous situations.
  • Proficient in Excel and PowerPoint with strong data analysis capabilities.

Responsibilities

  • Own client relationships end-to-end, serving as the primary contact for senior stakeholders.
  • Drive marketplace strategy by developing annual brand strategies and marketing plans.
  • Execute and manage cross-functional project delivery, ensuring timely and high-quality results.
  • Monitor Amazon updates and translate changes into actionable recommendations for clients.
  • Support agency growth by participating in new business pitches and creating internal best practices.

Benefits

  • Competitive compensation aligned to experience and market benchmarks.
  • Remote-first flexibility, allowing you to work from anywhere.
  • Global collaboration with experts across different regions.
  • Opportunities for career growth and development as the agency scales.
  • After 5 years, a fully paid month-long sabbatical plus travel reimbursement.
  • Positive culture centered on respect, inclusion, and accountability.
  • Chance to make a meaningful impact for leading global brands.
Full Job Description
We are seeking an AccountManager to partner with tier-one clients and the broader Podean team to develop and execute Amazon and marketplace strategies and unlock incremental brand growth.. Client servicing, strategy, program delivery, project management, and analysis will all be key functions in this role with the expectation that the account manager is well-versed in all aspects of eCommerce strategy including media, creative, and retail solutions.

What You'll Do
  • Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust.
  • Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. Identify new workstreams and upsell opportunities proactively.
  • Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. Own reporting, recaps, and action items.
  • Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations.
  • Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

What We're Looking For
  • 3+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs.
  • Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously.
  • Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes.
  • Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon.
  • Highly organized, commercially sharp, and comfortable with ambiguity. You own your work and don't need to be chased.
  • Proficient in Excel and PowerPoint; comfortable in data-driven environments.

Why Join Podean?

You'll join a globally connected, award-winning team that values:
  • Competitive compensation aligned to experience and market benchmarks
  • Remote-first flexibility - work from anywhere, with trust and autonomy
  • Global collaboration - working with experts across regions and time zones
  • Career growth and development - opportunities to evolve as we scale
  • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
  • đź’¬ Positive-energy culture - grounded in respect, inclusion, and accountability
  • Meaningful impact helping some of the world's most progressive brands grow

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