MSX International

Account Manager

MSX International$70K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in automotive aftermarket/wholesale parts, Stellantis experience preferred
  • Experience in wholesale automotive parts sales and management
  • Sales management, training, coaching, and consulting experience preferred
  • Strong communication, presentation, and negotiation skills
  • Excellent interpersonal and team-building abilities
  • Proficient in PC and Microsoft Office applications
  • Self-starter, able to work autonomously from a home office

Responsibilities

  • Engage in full-time travel to meet with WDs and Dealers for sales support
  • Coordinate marketing and sales programs for WDs and Dealers
  • Follow up on sales initiatives and convert leads into sales
  • Understand Stellantis Dealer and WD organization and aftermarket strategy
  • Submit daily sales reports detailing customer engagements and sales results
  • Analyze product line expansion and provide market insights
  • Collaborate with Mopar and field personnel to identify market opportunities

Benefits

  • Access to Mopar network and program support components
  • Company-issued laptop
  • Opportunity for professional growth in a dynamic automotive environment
  • Work with a leading brand in the automotive aftermarket
  • Involvement in diverse roles from sales to training and marketing
Full Job Description
Job Description

The WD Account Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling Mopar products to warehouse distributors (WDs), independent installers, and fleets through the WD and Dealer network. The position requires full-time travel. The Mopar WD Account Manager responsibilities include assisting Dealers in selling and bpro products to WDs for resale to installers/fleets.

Position Title

Wholesale Parts Account Manager

Location

Dallas, Texas / Field Based / Up to 90% overnight travel required

Position Summary

The primary function of the Wholesale Parts Account Manager will be to grow Mopar's WD parts sales by contacting existing WD's and pursuing WD's who are not yet part of the Mopar program. The Wholesale Parts Account Manager will administer, manage and provide IT support for Mopar's WD program.

Key Responsibilities
• WD Account Managers will be scheduled in advance to travel with Mopar warehouse distributors, wholesalers, Dealers and WD-owned jobbers to sell and support Mopar and bpro products
• Acting on behalf of the Dealers and WD's, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and WD/Dealer-funded related details
• Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers
• Will be required to understand high level Stellantis Dealer and WD organization and aftermarket strategy
• Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel
• Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
• Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
• Sales Contacts - Minimum contacts per representative:
  • One "face to face" contact with every WD every 30 - 45 days
  • One "face to face" contact with the servicing dealer every 30-45 days
  • One phone contact with every WD weekly
  • One phone contact with every servicing dealer weekly
  • Participate in standard meetings with Mopar Business Center personnel
  • Return all emails and phone calls within 24 hours
  • All contacts will be logged in TrackIt

• The MSXI PMO will manage the implementation schedule, dealer contact reports, conduct post-visit surveys and compiling/reporting survey results
• WD Account Managers will be equipped with a company laptop
• Mopar will provide access to Mopar network and additional program support components

Qualifications

Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
• Experience in wholesale automotive parts sales, management and customer requirements
• Prior aftermarket territory sales management, training, coaching and consulting preferred
• Must possess excellent communication, presentation and negotiation skills
• Must be highly interpersonal with team-building and participative management skills
• Proficient with PC, Dealer/WD Management Systems and Microsoft Office applications
• Requires self-starter with ability to work under minimal supervision
• Able to accommodate working from a home office location

Preferred Qualifications
• Bachelor's degree in related field or minimum 7 years equivalent experience
• Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
• Basic understanding of automobile repair and technology
• Experience with management of and selling wholesale automotive parts
• Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
• Comprehensive experience in wholesale parts business planning and marketing, highly preferred
• Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities

Additional Information

About MSX International

MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
Learn more about MSX International
Size
6,000 employees
Industry

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