Account Manager - Mobility

Kuka AG

$80K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in a related field or equivalent experience
  • 3+ years of robot sales experience
  • Strong understanding of AMR solutions and applications
  • Proficient in MS Office and CRM systems (Salesforce preferred)
  • Experience in relationship management within engineering and logistics departments

Responsibilities

  • Achieve sales targets for AMR products and related services
  • Develop strategic plans to enhance sales and market share
  • Maintain long-term relationships with industry partners and end users
  • Create and present product presentations at sales meetings
  • Expand customer base by following leads and supporting sales activities
  • Manage AMR customer demonstrations alongside Sales Applications Engineering
  • Provide market feedback to Key Technology Manager

Benefits

  • Opportunity for professional growth within a global company
  • Collaborative work environment with various internal departments
  • Engagement with leading industry partners and end users
  • Travel opportunities to customer sites and KUKA headquarters in Germany
  • Commitment to quality and continuous improvement
Full Job Description
Summary
Represents the company's products and services to end customers, Mobility (AMR/AGV) distribution channels, and its integrators. Responsible for development and management of overall Mobility (AMR/AGV) sales and generating year-over-year growth in sales, market share, and profitability. Collaborates with other market segments such as Tier-1 and Automotive when needed to achieve sales.

Location/Territory: Michigan

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Achieves sales of mobility products, AMR's, KMR's and related services (training, engineering support, on-site support, etc.) with end-users and through AMR distribution channels, integrators, and System Partners.
  • Develops strategic plans to increase sales and gain additional market share for mobility applications by identifying new AMR expansion and sales opportunities.
  • Develops and maintains a long-term business relationship between KUKA Robotics and AMR industry partners, integrators, System Partners and end user customers.
  • Develops and presents mobility product presentations at KUKA Robotics sales and System Partner meetings.
  • Expands current AMR sales channels and customer base by following up on all customer leads, supporting account manager activity when needed, preparing quotes and making presentations to customers.
  • Represents KUKA Robotics professionally as part of the global operating holding company KUKA AG in order to improve and grow our business in North America.
    Effectively presents company products/services/structure to new and existing customers as requested by the general industry sales team.
  • Manages and assists Sales Applications Engineering in preparing AMR customer demonstrations.
  • Assists Sales Operations in the development of AMR related proposal packages.
  • Provides and documents product and market feedback to the global Key Technology Manager on AMR products and strategies.
  • Monitors the competition's products and services and notifies management of benchmarks (prices, technical advantages, technical problems, organization, etc.).
  • Cooperates with all internal departments in order to achieve overall targets.
    Travels as needed to customer sites throughout the US as well as to KUKA headquarters in Augsburg/Germany.
  • Adheres to the Quality System and participates in continuous improvements.
    Understands and follows safety regulations and identifies safety concerns.


What you need to succeed

Qualifications
  • Knowledge and understanding of AMR solutions used by general industry companies. Understanding and working knowledge of the various AMR applications from which general industry companies may benefit.
  • Proficient in MS Office products including Outlook, Word, Excel and PowerPoint. Reporting and forecasting experience and understanding and working knowledge of CRM (Salesforce preferred).


Education and/or Experience
Bachelor's degree (B.A.) from four-year college or university and three years of related robot sales experience; or equivalent combination of education and experience. Preferred: strong relationship with customer contacts: engineering, purchasing, logistics and material flow departments, supplier base and its integrators.

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