Kaseya

Account Manager, Mid-Market accounts

Kaseya$70K — $95K *
Miami, FL 33186In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in account management or relationship-driven sales
  • B2B sales experience focused on Mid-market clients
  • Experience with VARS or Channel partners is preferred
  • Proven track record of meeting or exceeding sales targets
  • Strong commercial mindset and drive for account expansion
  • Excellent communication and organization skills
  • CRM experience, preferably Salesforce

Responsibilities

  • Own and expand a portfolio of Mid-Market accounts
  • Reconnect and build relationships with existing low-engagement customers
  • Create and implement customized account plans for growth
  • Monitor and drive product adoption to ensure long-term retention
  • Achieve and exceed revenue targets through account expansion
  • Collaborate with Customer Success and Sales for seamless customer experience
  • Utilize Salesforce for pipeline management and reporting

Benefits

  • Opportunities for career progression in a fast-growing company
  • Work with cutting-edge technology
  • Collaborate with a dynamic and high-energy team
  • Immediate visibility of your impact on the business
Full Job Description
Kaseya is looking for an enthusiastic and results-driven Senior Account Manager to take ownership of a portfolio of **MME key accounts **focusing on supporting customers that have strong growth potential. In this role, you'll be responsible for **expanding and maximizing value within existing accounts**, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management. **Key Responsibilities** Account Ownership & Expansion: Take full ownership of a portfolio of Mid-Market accounts, proactively identifying upsell and cross-sell opportunities across Kaseya's product suite to unlock new revenue. Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing customers-especially those with low engagement, connecting with key decision-makers and aligning solutions to their evolving needs. Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion. Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention. Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth. Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential. CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting. **Required Qualifications** - 4+ years of experience within an account management or relationship focused sales role - Experience in B2B sales managing Mid-market clients **Preferred Qualifications:** - Experience working with VARS or Channel partners to support growth - Proven ability to meet or exceed sales targets - Strong commercial mindset with a passion for account growth and expansion - Highly motivated, coachable and resilient in a fast-paced environment - Excellent communication, organizational, and interpersonal skills - Experience using CRM tools (Salesforce preferred) - Strong analytical and forecasting abilities **Why Kaseya?** Join a fast-growing company transforming the IT industry. At Kaseya, you'll work with cutting-edge technology, collaborate with a high-energy team, and accelerate your career in a role where your impact is immediately visible. If you're ready to take ownership of a high-potential account base and turn opportunity into growth, we'd love to hear from you. **Additional information**

About Kaseya

Industry
Founded
2000

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