Account Manager
Position Summary:
The Account Manager position at Media Works offers a unique opportunity to work hands on and client facing across multiple channels. This role is responsible for the strategy, research, planning, negotiation, purchase, and placement of all media for existing clients and new business. As the Account Manager your role will straddle traditional and digital/social planning and buying capabilities. In our highly collaborative environment, this future employee will also be responsible for training, delegating, and advising others on their client teams. This position is considered exempt under the Fair Labor Standards Act (FLSA).
Position Responsibilities and Requirements:
- Act as liaison between media vendors, the client, and the agency.
- Meet with traditional and digital media representatives to request and analyze proposals and packages.
- Keep a strong pulse on new and emerging media changes and provide fresh ideas to grow client business.
- Gather, organize, and present competitive industry research and prepare market analysis.
- Collaborate with your team to build out strategic media plans that best meet client goals and objectives through multi-platform plans inclusive of traditional, digital, and social.
- Lead internal and external client meetings including presentations, reporting, and strategy sessions.
- Maintain a positive, professional relationship with our clients, as a true media partner.
- Strong established relationships with area media partners and an understanding of the TV, print, radio, OTT, OOH, digital, and social media (Facebook, Instagram, Pinterest, Twitter, TikTok, LinkedIn)
- Ability to think strategically through all phases of media recommendations, audience targeting, execution, and analysis.
- Understand rating estimates (TV & Radio) as well as digital performance metrics/ KPI measurements.
- Avails media and negotiates best rates, CPM's, CPP's, special time parameters, value-added sponsorships, and promotions, bonus impressions, e-newsletters, etc.
- Build Radio and TV schedules, compile digital media into digital planning documents, develop audiences in social media platforms & execute media plans.
- Create insertion orders and book media.
- Media execution project management, including asset tracking/trafficking, process control/adherence, and QC monitoring.
- Process changes on media buys and confirmation paperwork.
- Analyze post buys and work with stations to make up under delivery weight or impressions.
- Work collaboratively with team members to develop monthly performance reports, make ongoing performance optimization, strategy improvement, and best practice recommendations.
- Resolve billing discrepancies.
- Support a learning culture by training media coordinators and interns at the agency.
- Interest, passion and excitement for the media industry, that fosters new ideas and media strategy.
Experience, Education, and Skills:
- Microsoft Word, Outlook, Excel, and Power Point. (ASANA understand a plus)
- Proficient with reporting and analytics tools.(GA4 and Datorama a plus)
- Experience with media planning and buying software (Strata preferred)
- Polished presentations skills including the ability to address client teams as well as C-Suite executives.
- Attention to detail and an ability to think critically.
- Outstanding time management and prioritization skills.
- Ability to communicate both written and verbal with all levels in an organization.
Physical Requirements:
- Must be able to be in a stationary position for long periods of time.
- Must be able to operate computer keyboards.
- Must be able to read computer screens.
- Must be able to occasionally travel for client and agency meetings.
*This is a hybrid role based out of Baltimore, MD*
