POSITION SUMMARY:The Direct Claims Associate Account Manager under supervision handles and/or assists in monitoring, reviewing, and coordinating activities involving environmental, asbestos, and latent type claims, including resolution of coverage issues and establishment of adequate reserves.
DUTIES:- Analyzes, investigates, and evaluates new loss notices and claim tenders.
- Works with policy search teams to find copies of alleged coverage where appropriate.
- Expeditiously analyzes and positions claim under applicable primary, umbrella and excess coverage.
- Coordinates the retention of defense counsel with internal/external stakeholders.
- Coordinates and establishes defense strategy with insured, defense counsel and/or other participating insurance carriers.
- Pro-actively manages the case resolution process. Actively participates in mediations as needed, within limit of settlement authority.
- Works with the reinsurance department to provide notice of new accounts, updates on existing accounts and responds to specific reinsurer inquiries.
- Works with in-house Legal/management to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority.
- Collaborates on setting reserves at appropriate level for claims.
- Coordinates timely processing of payments including verifying proper allocation of such payments across appropriate policies
- Manages ALAE through strategic handling and bill review/payment processing in coordination with the billing unit.
- Appropriately documents claims in hard copy and/or systems in accordance with established guidelines.
- Obtains and maintains adjuster licenses, as required.
- Travels as necessary.
PERFORMANCE REQUIREMENTS:- Demonstrate analytical skills.
- Demonstrate verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner.
- Strong interpersonal skills.
- Ability to meet assigned deadlines.
- Promptly responds to inquiries with a sense of urgency.
- Ability to work in a collaborative and cooperative office environment.
- Ability to multi-task and effectively deal with interruptions.
- Ability to follow instructions and established procedures.
- Proficiency with MS Word, Excel, and internet applications.
- Attentive to details.
- Able to work under pressure and execute good judgment in sensitive situations.
EDUCATION:- BA/BS degree required.
- J.D. preferred.
- CPCU or other industry designation a plus.
- Independent Property and Casualty adjuster's license a plus.
EXPERIENCE:- Minimum three years of experience in property and casualty claims, in a support role handling environmental and/or latent claims or a legal degree with relevant experience.
Job Type: Full-time
$90,000 - $115,000
Disclosure: The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training. 
