What We're Looking For:
We are looking for an experienced and performance-driven Account Manager with a passion for digital marketing, data, and technology to join our team in Boulder, Colorado! As a Client Advisor / Account Manager, you will be accountable for an assigned book of business, clients' strategy, road mapping, and ultimately, for our clients' success
What You Will Do:
Be the Client's Trusted Partner
- Own client relationships and ensure strategic alignment.
- Lead media, data, and technology initiatives that deliver measurable impact.
- Guide clients through onboarding, planning, and performance reviews (QBRs, business reviews).
- Translate client goals into clear plans for internal teams.
- Track client satisfaction and drive continuous improvement.
Drive Growth & Revenue
- Manage and grow a portfolio of accounts by 20% YoY.
- Identify upsell opportunities and craft tailored proposals.
- Work with Sales and Partnerships to bring new ideas and tools to clients.
Collaborate Across Teams
- Direct internal teams to deliver on client objectives.
- Use standard processes and tools to streamline execution.
- Develop strategic briefs and ensure clear communication across teams.
Partner with Tech Vendors
- Understand and advocate for our adtech and martech solutions.
- Build joint account plans with technology partners.
What You Bring:
- 7+ years in digital marketing, with 3+ years in a client-facing role or leadership position on the client side
- Experience managing large campaigns ($20M+), preferably in one of the following industries: Financial Services/insurance, Travel, Non-Profit/Charities
- Hands-on knowledge of performance media (SEM, paid social, programmatic).
- Strategic thinker with strong presentation, communication, and storytelling skills.
- Comfortable leading conversations on media, data, tech, and analytics.
- Highly organized, collaborative, and results driven.
What Delve Deeper Offers:
- Health Benefits: Comprehensive (100% company-paid) health coverage for employees & their families, including medical, dental, and vision insurance. We also offer FSA and HSA health options with a company contribution.
- Other Benefits: Life Insurance and Disability Coverage
- Retirement Plan: 401(k) plan with a 4% match/company contribution
- Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays
- Parental Leave: Up to 3 months of paid time off for new parents
- Wellness Program: $1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.)
- Beautiful Office & Workspace: Newly built and designed office exclusively for Delve Deeper with local restaurants, shopping, and hiking/biking trails. Large common areas filled with snacks, beverages, and regularly catered meals!
- Hybrid Working Model: Tuesdays, Wednesdays, and Thursdays in-office with the option to work from home on Mondays and Fridays
The base salary range for this position is $90,000-$110,000. In addition, you will be eligible for an annual performance-based bonus tied to individual and company-wide goals and objectives. This bonus structure is designed to reward exceptional performance and contributions toward Delve Deeper's overall success.
