Account Manager, Energy Services

We are now looking for an Account Manager, Energy Services to join the Wärtsilä Energy Business - North America team.

About the role

As an Account Manager, Energy Services, you will play a key role in driving growth for Wärtsilä's Energy Services business in North America. You will work closely with customers, Key Account Teams, Capture Teams, Field Services, Business Development Managers, and Lifecycle Solutions teams to identify opportunities, develop value propositions, and deliver solutions that meet our customers' needs.

This is a customer-facing role for someone who enjoys building relationships, understanding market needs, and turning customer insights into business opportunities. You will be part of an international, fast-paced, and multicultural environment where collaboration, performance, and shared success are at the center of how we work.

If you enjoy working with customers, presenting solutions, collaborating across teams, and contributing to the energy transition, this could be the right opportunity for you.

Location: Houston or Ft Lauderdale

Modality: Hybrid (2 days per week in the office)

Your main responsibilities

In this role, you will:

• Drive sales growth with non-agreement customers and identify opportunities for new agreements and service projects.
• Proactively engage with customers and internal stakeholders to grow Wärtsilä's share of wallet.
• Propose and sell new solutions, upgrades, and lifecycle services, ensuring customers clearly understand the value Wärtsilä can bring.
• Develop account plans and sales strategies for assigned customers.
• Share market insights and customer knowledge internally to strengthen regional customer understanding.
• Maintain a strong feedback loop with Field Services to maximize lead generation.
• Ensure leads and opportunities are captured, followed up, and recorded accurately in CRM.
• Maintain high-quality customer records and opportunity data for assigned accounts.
• Support Business Development Managers and Lifecycle Solutions teams in agreement and service project sales.
• Act as Agreement Manager when converting non-agreement customers into agreement customers, when needed.

Your success will be measured by

• Customer satisfaction.
• Lead generation for new agreements and service projects.
• Sales and profitability targets for assigned accounts.
• Quality and execution of account planning.
• CRM data quality and accuracy.
• Accounts receivable overdue status.

What will help you succeed

We believe you can be successful in this role if you bring:

• A strong customer service mindset and willingness to go the extra mile for customers.
• Previous experience in a customer-facing sales role, preferably in power generation, energy, or a similar industry.
• A goal-oriented and business-minded approach.
• Strong planning, execution, and follow-up skills.
• The ability to collaborate across teams and influence stakeholders.
• A solid understanding of the Energy business and the ability to translate market knowledge into actionable sales opportunities.
• Experience in sales, account management, contract management, or a similar commercial environment.
• Experience working in an international, fast-paced, and multicultural environment.
• The ability to create clarity, build trust, and communicate effectively with customers and colleagues.
• Fluency in English; additional languages are considered an advantage.
• Willingness to travel as part of the role, approximately 50-70%.
• A relevant educational background, such as a B.Sc. in Engineering, Economics, Business, or equivalent experience, is considered beneficial.

It would be an advantage if you also have

• Knowledge of U.S. energy markets, such as CAISO, SPP, ERCOT, or similar.
• Understanding of NERC.
• Knowledge of power plant operations and maintenance.
• Knowledge of reciprocating engines in power plant applications.
• Experience with lifecycle support organizations and service solutions.
• Familiarity with market intelligence tools.
• A structured, analytical, and detail-oriented way of working.
• Strong active listening skills and the ability to build trust-based relationships.

Last application date: 22/07/2026

Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.