Who are we looking for? We are seeking a commercially astute
Account Manager to own and grow a portfolio of strategic and mid-tier customers across targeted markets. The ideal candidate brings B2B experience in specialty chemicals (or adjacent technical industries), excels at consultative selling, and can translate complex product capabilities into clear customer value. You'll thrive in a global matrix environment, partnering cross-functionally to deliver differentiated solutions, secure long-term agreements, and achieve profitable growth.
What will you be doing? - Portfolio Growth & Retention: Own revenue, margin, and share-of-wallet targets across assigned accounts; build multi-year growth plans and execute quarterly action plans.
- Consultative Selling: Understand customer processes, formulations, and performance requirements; position product/application solutions that deliver measurable outcomes.
- Opportunity Pipeline: Maintain a robust pipeline in CRM; qualify opportunities, drive trials, and convert to commercial wins with disciplined stage-gate management.
- Contracting & Pricing: Prepare proposals, lead negotiations, and manage price execution (including indexation and surcharge mechanisms) in line with commercial policy.
- Forecasting & Demand Alignment: Provide accurate forecasts; collaborate with supply chain and planning to balance service levels, inventory, and constraints.
- Cross-Functional Collaboration: Partner with Technical Service, R&D, Product Management, Quality, and Regulatory to tailor solutions and resolve issues quickly.
- Account Governance: Map stakeholders, conduct QBRs/EBRs, track KPIs, and document plans, risks, and actions to ensure transparency and accountability.
- Market Intelligence: Monitor trends, competitor activity, regulatory changes, and customer strategies; feed insights into pricing, innovation, and portfolio decisions.
- Compliance & Stewardship: Uphold ethical selling practices, ensure product stewardship and regulatory compliance (e.g., SDS, REACH/TSCA), and champion safe handling.
Who are You? - Customer-Centric & Curious: You actively seek to understand customer processes and success metrics, turning insights into practical, value-adding solutions.
- Results-Driven: You set ambitious goals and deliver on them-balancing growth, margin, and service excellence.
- Clear, Persuasive Communicator: You can simplify technical concepts, craft compelling business cases, and influence stakeholders at multiple levels.
- Collaborative & Accountable: You work seamlessly across functions and geographies, taking ownership and following through.
- Adaptable & Resilient: You navigate complexity, changing priorities, and supply dynamics with composure and creativity.
- Data-Savvy: You use data and tools to prioritize efforts, manage pipelines, and make informed decisions.
What competencies will you need? - Commercial Acumen: Strong grasp of B2B sales mechanics (value selling, pricing, contracting, TCO) and margin management.
- Industry & Technical Understanding: Familiarity with specialty chemicals, applications, and customer processes; able to partner with technical teams during trials and qualifications.
- Account Planning & Governance: Proficiency in stakeholder mapping, plan-on-a-page development, QBR cadence, and action tracking.
- Negotiation & Influence: Skilled in structuring deals, handling objections, and closing agreements that balance value and risk.
- Analytical & Digital Skills: Competent with CRM (e.g., Salesforce/MS Dynamics), Excel, and dashboards; able to interpret data for forecasting and decision-making.
- Operational Discipline: Strong pipeline hygiene, accurate forecasting, and adherence to pricing/commercial policies.
- Regulatory & Stewardship Awareness: Understanding of product stewardship, SDS, labeling, and major regulatory frameworks (e.g., REACH/TSCA) impacting customers.
- Project & Time Management: Ability to run trials, manage timelines, and coordinate multiple projects across sites and regions.
We are Offering... As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan." In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays. The salary range for this position is $95,406 to $143,108.
Career Growth - We provide a challenging but rewarding experience to our people - you will have an opportunity to learn, grow and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop and nurture your career. #LI-IF1
