We have an incredible opportunity for a dynamic Account Manager to join our growing Boston Team!

Responsibilities:

• Control together with the tray-setting and food-production the timing for the food flow. Supervise the processing time to avoid delays and lapses. Ensures correct updating of the customer specifications in each consigned department. Manages, motivates, and assists flight coordinator and food packer department. Selects, trains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsel team members.
• Assists airlines to determine the Operational need for service delivery and interpreting their requirements. Sets up and oversees the requirements for all flights, coordinates and agrees on catering specification with clients and ensures accurate setup of catering, stores and bar requirements.

Qualifications:

• Minimum 5 years of supervisory experience, preferably in airline catering or aviation operations.
• Knowledge of airline catering operational processes, operational sequences, and logistics.
• Experience leading and motivating teams through employee coaching, scheduling, performance management, employee development, and conflict resolution.
• A valid driver's license is required.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR 1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.
• Ability to work long hours on foot and in environments with varying temperatures. Frequent standing, walking, climbing, lifting, and reaching.
• Ability to lift up to 50 pounds regularly (and occasionally more as required).
• Working in a loud operational environment.
• Exposure to warehouse, production, airport ramp, outdoor weather, and moving equipment.
• Flexibility to work nights, weekends, holidays, and varying shifts based on operational needs.

What We Offer:

• Salary range: $75,000 - $90,000 annually.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

#BOSIND

Amount of Time

Vision Demands

Required

None

Under 1/3

1/3 to 2/3

Over 2/3

No special vision requirements

Physical Activities

Stand

X

Close vision (clear vision at 20 inches or less)

X

Walk

X

Distance vision (clear vision at 20 feet or more)

X

Sit

X

Color vision (ability to identify and distinguish colors)

X

Use hands to finder, handle, load, or feed

X

Peripheral vision

X

Reach with hands and arms

X

Depth perception

X

Climb or balance

X

Ability to adjust focus

X

Stoop, kneel, crouch, or crawl

X

Talk

X

Noise Level

Exposure

Hear

X

Very quiet

Taste

X

Quiet

Smell

X

Moderate

X

Weight and Force Demands

Up to 10 pounds

X

Loud

X

Up to 25 pounds

X

Very Loud

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

Mental Functions

Compare

X

Analyze

X

Communicate

X

Copy

X

Coordinate

X

Instruct

X

Compute

X

Synthesize

X

Evaluate

X

Interpersonal Skills

X

Compile

X

Negotiate

X

Work Environment

Wet or humid conditions (non-weather)

X

Work near moving mechanical parts

X

Work in high, precarious places

X

Fumes or airborne particles

X

Toxic or caustic chemicals

X

Outdoor weather conditions

X

Extreme cold (non-weather)

X

Extreme heat (non-weather)

X

Risk of electrical shock

X

Work with explosives

X

Risk of radiation

X

Vibration

X

Acknowledgment

I have received, reviewed and fully understand the job description I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described. I am aware that this job description is not exhaustive of all job responsibilities. Other tasks may be added by the Management according to business requirements.