Dow Jones

Account Manager, Corporate Subscriptions

Dow Jones$100K — $125K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in account management or subscription-based sales
  • Strong relationship-building skills with clients
  • Proven ability to act as a trusted advisor for clients
  • Up-to-date knowledge on Dow Jones enterprise subscription solutions
  • Experience in gathering customer feedback and collaborating with internal teams
  • Proficient in Salesforce or similar customer success platforms

Responsibilities

  • Drive renewals and reduce churn within assigned accounts
  • Act as a trusted advisor and maintain regular client communication
  • Generate leads through networking, cold-calling, and inbound marketing
  • Negotiate and close deals to exceed revenue targets
  • Conduct meetings with clients to establish relationships and create opportunities
  • Manage sales pipeline using Salesforce
  • Provide training and resources to maximize customer adoption
  • Address customer concerns proactively to drive retention

Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Lifestyle Programs & Wellness Resources
  • Education Benefits
  • Family Care Benefits & Caregiving Support
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program
  • Financial Health Programs
  • Cybersecurity Protection
Full Job Description
Job Description:
About the Role

As the Account Manager, Corporate Subscriptions, you will manage and grow corporate subscription accounts within your assigned territory. You will serve as a strategic partner to clients, ensuring subscription renewals, driving new revenue, and maximizing client value. You will be part of the Sales & Account/Client Management team.


You Will:
  • Drive renewals, reduce churn and upsell where appropriate within assigned account base.
  • Act as a trusted advisor, maintain regular communication with customers.
  • Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
  • Negotiate and close deals to meet and exceed revenue targets.
  • Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
  • Manage pipeline via Salesforce
  • Provide training, resources, and best practices to maximize adoption
  • Address customer concerns and challenges proactively to drive future retention and growth
  • Achieve individual revenue targets
  • Gather customer feedback to enhance new product development
  • Drive renewals and reduce churn ensuring customers see value in product offering
  • Advocate for customers internally by work with product, support and marketing teams
  • Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
  • Stay up-to-date on Dow Jones suite of enterprise subscription solutions

You Have:
  • 5+ years of experience
  • Strong ability to build and maintain relationships with clients
  • Experience acting as a trusted advisor to ensure customers maximize the value of the product
  • Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
  • Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
  • Background in subscription-based sales or enterprise account management
  • Proficiency in Salesforce or other customer success platforms

Our Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Lifestyle Programs & Wellness Resources
  • Education Benefits
  • Family Care Benefits & Caregiving Support
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program
  • Financial Health Programs
  • Cybersecurity Protection

Learn more about all our US

Business Area:

Dow Jones - Risk Sales

Job Category:

Sales

Union Status:

Union role

Base Pay Range: $100,000.00 - $125,000.00

We27re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate27s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About Dow Jones

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world?s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America?s largest newspaper by paid circulation; Factiva, Barron?s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.
Learn more about Dow Jones
Size
7,800 employees
Industry

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