ABB Ltd

Account Manager - Commercial & Light Industrial

ABB Ltd$98K — $157K *
Cary, NC 27513In-Person
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Engineering, or equivalent experience.
  • Minimum 10 years of B2B sales or sales-related experience.
  • Familiarity with ABB products and commercial processes.
  • Experience in electrical services or electrification sector.
  • Proven record of selling enterprise solutions to large commercial customers.
  • Successful history in new account development and account penetration.
  • Excellent organizational, time management, and communication skills.

Responsibilities

  • Build and maintain strong customer relationships through strategic guidance.
  • Optimize sales volume within existing accounts by engaging key stakeholders.
  • Define ideal customer profiles and develop qualified pipelines for new business.
  • Leverage knowledge of ABB's services to identify cross-selling opportunities.
  • Achieve targets for orders and profitability while maintaining accurate forecasts.

Benefits

  • Choice of medical plan options including PPO or High Deductible with HSA.
  • Dental and vision plan options available.
  • Company paid life and AD&D insurance.
  • Short and long-term disability coverage.
  • Parental leave and employee assistance programs.
  • 401k savings plan with company contributions.
  • 11 paid holidays and vacation under a permissive time away policy.
Full Job Description
This position reports to:
Service Sales Manager

The EPM Sales Account Manager - Commercial & Light Industrial is responsible for driving growth and maintaining revenue within ABB's Electrical Maintenance Program (EPM) targeting mid to large-size commercial and light industrial customers. This role combines strategic account development with tactical sales execution, focusing on both customer retention and new business growth. The successful candidate will leverage deep knowledge of ABB's comprehensive electrical maintenance and modernization solutions to expand relationships and drive incremental revenue through cross-selling and solution integration.

While this is a remote position, successful candidates should be located near a regional airport for travel.

About The Electrical Maintenance Program (EPM)

EPM is ABB's enterprise-wide electrical maintenance solution designed for mid to large-size commercial and light industrial customers. The program encompasses preventive maintenance, emergency support, modernization options, and integration of complementary ABB offerings including Arc Flash Studies, IR Scanning, and LOTO (Lockout/Tagout) consulting and training services.

Your Responsibilities:
  • Account Management - Build and maintain strong customer relationships through regular engagement, strategic guidance, and quarterly business reviews to drive retention and expansion.
  • Sales Growth - Optimize sales volume within existing accounts by identifying key stakeholders, navigating procurement processes, and executing penetration strategies to increase wallet share.
  • New Business Development - Define ideal customer profiles, generate qualified pipelines, and convert prospects into new EPM customers across commercial and light industrial markets.
  • Cross-Selling Integration - Leverage deep knowledge of ABB's Electrification Service portfolio to identify complementary service opportunities, promote bundled solutions, and drive incremental revenue.
  • Performance Execution - Achieve targets for orders, profitability, and acquisition while maintaining accurate forecasting, tracking KPIs, and executing structured account plans.


Your Qualifications:
  • Bachelor's degree in Business Administration, Engineering, or equivalent work experience.
  • Minimum 10 years of sales or sales-related experience in a B2B environment.
  • Familiarity with ABB products, systems, and commercial processes.
  • Experience in the electrical services, maintenance, or electrification sector.
  • Demonstrated success selling enterprise-level solutions to mid to large-size commercial and industrial customers.
  • Track record of new account development and account penetration in assigned territory or segment.
  • Excellent organizational and time management skills with ability to manage multiple priorities.
  • Strong presentation and communication skills with ability to engage C-suite executives.
  • Ability to travel 34-40% nationwide, as needed.


What's in it for you:

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program


Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)


Time off
  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.


While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is bonus eligible.

MyBenefitsABB.com

About ABB Ltd

ABB Ltd is a Swiss multinational corporation that specializes in electrical equipment. The company was founded in 1988 and is headquartered in Zurich, Switzerland. ABB operates in a variety of industries, including power generation, transmission, and distribution, as well as automation and robotics. The company's products and services are used in a range of applications, from electric vehicles to renewable energy systems. ABB has a global presence, with operations in more than 100 countries. The company is committed to sustainability and has set ambitious targets for reducing its environmental impact.
Learn more about ABB Ltd
Size
104,400 employees
Market Cap
$59.8 billion
Industry
Net Income
$5.1 billion
Founded
1988
5 Year Trend
+3%
Revenue
$26.1 billion
NASDAQ

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