NEWMARK

Account Lead Engineer

NEWMARK • $100K — $130K *
Norwalk, CT 06854In-Person
Technical Services
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • HVAC License D1/D2 or S1/S2; or Electrician License CT E1/E2 preferred.
  • High School Diploma required; relevant technical or engineering coursework a plus.
  • Minimum of 15 years of progressive building operations engineering experience, including prior experience leading teams or overseeing multi-site operations.
  • Demonstrated leadership with the ability to set technical standards and represent engineering priorities to Client stakeholders.
  • Preferred CFC certification.
  • Strong client relationship skills and proactive communication approach.
  • Ability to manage multiple priorities across a large portfolio and make timely decisions under pressure.

Responsibilities

  • Serve as the senior engineering authority for the Client's U.S. and Canada portfolio, overseeing MEP systems operation and maintenance.
  • Maintain knowledge of building systems to ensure 24/7 operations and resolve service disruptions promptly.
  • Hold BMS escalation authority, monitor critical alarms, and act as the technical decision-maker during escalations.
  • Oversee inspections and maintenance programs for mechanical, electrical, and plumbing systems
  • Apply expert knowledge of Schneider EcoStruxure BMS and related systems to guide standards and troubleshooting.
  • Manage vendor performance, selecting and holding contractors accountable against SLAs.
  • Coordinate shutdowns and critical system work across multiple sites to minimize disruption.

Benefits

  • Hybrid work model allowing flexibility between on-site and remote work.
  • Opportunity to lead operations for a prestigious national account spanning the U.S. and Canada.
  • Engagement with high-level Client stakeholders, enhancing professional networking and growth.
  • Access to continuous professional development and training opportunities within the engineering field.
Full Job Description
Job Summary

Newmark is seeking a qualified individual to lead engineering operations for a prestigious national Integrated Facilities Management (IFM) account spanning the U.S. and Canada based in Westport, CT. This is a hybrid role that combines hands-on technical authority - BMS escalation response, shutdown oversight, and vendor coordination - with portfolio-wide accountability and direct, day-to-day engagement with the Client. The Account Lead Engineer acts as the single point of contact and technical lead for the account, driving consistent operational standards, reliability, and proactive communication across every site in the portfolio. Reliability of critical building services is essential, deep proficiency with BMS systems is required, and the role demands the judgment and presence to represent Newmark directly to the Client. Must have reliable transportation, be available for after-hours emergency calls, and able to travel as needed.

Responsibilities

  • Serve as the senior engineering authority for the Client's U.S. and Canada portfolio overseeing the operation, preventative maintenance, and energy efficiency of tenant MEP systems across all sites and setting the technical standard that site-level engineering teams and vendors are held to.
  • Maintain a sound working knowledge of building mechanical, electrical, plumbing, life safety, fire protection, and security systems portfolio-wide, ensuring 24/7 operations and acting as the point of escalation to promptly resolve any disruption in building services at any of the client's locations.
  • Hold BMS escalation authority across the portfolio: monitor, triage, and direct response to critical alarms and system escalations, and act as the final technical decision-maker when site teams or vendors require higher-level intervention.
  • Provide direct oversight of periodic inspections and preventative maintenance programs for mechanical, electrical, and plumbing systems across the sites, including supplemental cooling and power for Client IDFs and MDFs, ensuring consistent execution whether self-performed or delivered through third-party resources, in line with manufacturer specifications and portfolio KPIs.
  • Apply expert-level knowledge of Schneider EcoStruxure BMS, including controls for heating and cooling systems (AHUs, VRFs, ERUs, CRAC units, exhaust fan systems) and monitoring of incoming power, UPS, ATS, and emergency generators supporting the Client's critical environments, to guide standards and troubleshooting across the portfolio.
  • Leverage experience with Mitsubishi Variable Refrigerant Flow (VRF) Heat Pump Systems (preferred) and Lutron Lighting System management (desired) to inform portfolio-wide technical guidance and vendor oversight.
  • Own vendor performance management across the portfolio: select, coordinate, and hold accountable third-party contractors, vendors, and OEMs for preventative maintenance and critical repairs, evaluating performance against SLAs and driving corrective action where needed.
  • Plan, coordinate, and provide on-site oversight of shutdowns and critical system work across multiple sites, sequencing schedules, aligning stakeholders, and minimizing disruption to Client operations.
  • Serve as the primary engineering point of contact for the Client, proactively communicating portfolio status, risks, and upcoming work - building a trusted, hands-on working relationship with Client stakeholders.
  • Uphold Client office standards for critical environments across the portfolio and participate in final acceptance and commissioning of new equipment delivered through capital replacement or project work.
  • Provide hands-on engineering support and general building maintenance as required, particularly at the Westport, CT home site and other locations during escalations or critical corporate events.
  • Oversee completion of work orders and tenant requests across the portfolio in accordance with CMMS priority codes and KPIs, holding site teams and vendors accountable to service levels.
  • Develop, standardize, and document operating procedures across the portfolio; maintain maintenance logs and records for all sites which conform with established written operating procedures.
  • Coordinate and approve work orders requiring outside contractors maintaining a portfolio-wide log of work order detail and vendor engagement.
  • Act as liaison with base building property managers and building engineers across the portfolio for landlord-maintained building systems or any disruption of building services.
  • Ensure the safety of tenants and continuous operation of every site in the portfolio through proactive risk identification and rapid response.
  • Provide vendor oversight for snow and ice management across sites, coordinating plowing and salting vendors and confirming performance against service expectations and maintain safe egress for emergency responses.
  • Maintain organized, portfolio-wide building and warranty files, and ensure consistent recordkeeping standards apply at all locations.
  • Travel as needed to support sites, Client meetings, and critical events.
  • May perform other duties as assigned.


Qualifications

  • HVAC License D1/D2 or S1/S2; or Electrician License CT E1/E2 preferred.
  • High School Diploma required; relevant technical or engineering coursework a plus.
  • Minimum of 15 years of progressive building operations engineering experience, including prior experience leading teams, managing vendors, or overseeing multi-site or portfolio-level engineering operations.
  • Demonstrated leadership experience, with the ability to direct site-level engineers and vendors, set technical standards, and represent engineering priorities directly to Client stakeholders.
  • Preferred CFC certification.
  • Strong client relationship skills, with a proactive, communicative approach to managing expectations and surfacing issues before they escalate.
  • Ability to manage multiple concurrent priorities across a large portfolio and make sound, timely decisions under pressure.
  • Proficient computer, CMMS, and e-mail skills.
  • Holds any necessary/required licenses.
  • Must have the ability to complete required safety classes that pertain to specific job duties.


Working Conditions: Normal working conditions with the absence of disagreeable elements

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

About NEWMARK

Newmark designs, builds and sells single-family homes in five major markets within the Southwest and Southeast United States, including Houston, Austin, Dallas/Fort Worth, Miami/Ft. Lauderdale and, most recently, Nashville. Each of these markets has experienced population and job growth above the national average over the past several years. The Company operated in 49 subdivisions in these metropolitan areas, and had 444 homes under construction at December 31,1997. In addition, as of December 31, 1997, the Company owned or had under option contract 2,020 lots available for future growth. The Company is also actively engaged in residential land acquisition and development, which enables it to provide lots for its homebuilding operations.

NEWMARK Careers

Joining NEWMARK offers a unique opportunity to become part of a dynamic team that drives innovation and leadership in the industry. NEWMARK, a leader in its field, is renowned for fostering professional growth and embracing diversity through comprehensive diversity training programs.

Explore Job Opportunities

NEWMARK is constantly seeking skilled professionals eager to contribute to a team that values innovation and expertise. With a variety of job opportunities available, candidates can find positions that match their skills and career aspirations. NEWMARK is committed to hiring top talent to maintain its status as an industry leader.

Experience Professional Growth

At NEWMARK, career growth is not just a possibility, but a priority. The company supports its team members with resources and opportunities to advance professionally. Through targeted leadership programs and regular skills development workshops, employees at NEWMark are equipped to take on new challenges and elevate their careers.

Internship Programs

For those starting their careers, NEWMARK’s internship programs offer a gateway into the industry with hands-on experience and valuable networking opportunities. Interns at NEWMARK gain insights into the company’s operations and contribute to meaningful projects, setting a solid foundation for future employment.

Cultivating a Diverse and Inclusive Culture

NEWMARK is dedicated to creating an inclusive environment where diversity is celebrated. The company’s commitment to diversity training ensures that all team members feel valued and understood. NEWMARK’s culture is one of its greatest strengths, fostering a workplace where innovation thrives through diverse perspectives.

Benefits and Perks

Employees at NEWMARK enjoy a comprehensive benefits package that supports both their professional and personal lives. From health and wellness programs to flexible working arrangements, NEWMARK ensures that team members have what they need to succeed.

Join the NEWMARK Team

NEWMARK is actively hiring and looking for individuals who are passionate, curious, and driven. Explore open positions, submit a resume, and prepare for an interview process designed to identify true potential. NEWMARK values solution-driven team players who are ready to contribute to the company’s success.

Stay Connected with NEWMARK Careers

Keep up to date with the latest career tips, industry insights, and job openings at NEWMARK. Personalize your subscription to receive updates that align with your professional interests and career goals. Discover the rewarding opportunities that await at NEWMARK.

SEARCH NEWMARK JOBS

READ CAREERS BLOG

Job Alert Emails

Sign up for job alerts and get the latest news and insider tips directly from NEWMARK. Tailor your preferences to see exciting and rewarding opportunities that match your professional profile.
Learn more about NEWMARK
Size
251 employees
Industry
Real Estate & Construction
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at NEWMARK

  • NEWMARK
    Account Lead Engineer
    $100K — $130K *
    Norwalk, CT 06854 (Western Ct County)
    Today
    Technical Services
    In-Person
  • NEWMARK
    Chief Engineer
    $100K — $130K *
    Denver, CO 80219 (Denver County)
    Reposted Today
    Real Estate & Construction
    In-Person
  • NEWMARK
    General Manager
    $90K — $120K *
    Phoenix, AZ 85032 (Maricopa County)
    Today
    Real Estate & Construction
    In-Person
  • NEWMARK
    Project Manager
    $90K — $130K *
    New York, NY 10025 (New York County)
    Today
    Real Estate & Construction
    In-Person
  • NEWMARK
    Senior Property Manager
    $115K — $135K *
    El Segundo, CA 90245 (Los Angeles County)
    Today
    Real Estate & Construction
    In-Person

More Technical Services Jobs

Find similar Account Lead Engineer jobs:

NationwideNorwalk, CT