Who we need

Reporting to the Senior Director, Strategic Accounts, we are looking for an Account Executive, Strategic Partnerships to manage and grow a portfolio of high-value enterprise customers across North America. As the new Account Executive, PropTech, you will step into a highly visible, commercially driven position where you will deepen strategic partnerships, uncover expansion opportunities, and help some of the largest organizations in commercial real estate modernize how they use technology and data. You will work closely with senior customer stakeholders, cross-functional internal teams, and executive leadership to support enterprise clients through complex business and technology transformation initiatives while driving long-term revenue growth across your portfolio.

This is a hybrid-flexible role with a preference for candidates based in the New York City or Toronto areas. While there is no set in-office requirement, the role involves regular travel to customer sites, executive meetings, and industry events across North America. The ideal candidate will be comfortable building in-person relationships and traveling as needed to support strategic accounts.

What’s in it for you

Step into established enterprise relationships. You will inherit a portfolio of established, high-value enterprise customers across some of the most recognized organizations in commercial real estate. This is not a high-volume cold-calling or transactional sales role. The relationships already exist, the brand is well known in the market, and the focus is on strengthening partnerships, expanding customer value, and uncovering long-term growth opportunities across strategic accounts.

Be at the centre of our transformation. Altus is investing heavily in the evolution of its software, data, and AI-driven solutions as we continue shifting toward a more product and technology-led commercial strategy. This role creates a unique opportunity to work with established enterprise customers who already know and trust the brand while introducing new capabilities, expanding partnerships, and helping clients modernize how they leverage technology across their businesses.

Focus on strategic growth instead of starting from zero. You will inherit established strategic accounts with existing relationships, strong market recognition, and meaningful revenue opportunities already in place. Supported by Account Management, Product, Solutions Consulting, and executive leadership teams, you will be able to spend more time building partnerships, identifying growth opportunities, and driving strategic conversations with enterprise customers.

As our new Account Executive, PropTech, you will:

• Own strategic account growth and commercial expansion. You will manage and grow a portfolio of high-value enterprise customers, identifying opportunities to expand partnerships, increase adoption of software and data solutions, and drive long-term recurring revenue growth across strategic accounts.
• Build executive-level relationships across complex organizations. You will establish trusted relationships with senior stakeholders across some of the most recognized organizations in commercial real estate, confidently navigating multi-stakeholder environments while strengthening Altus’ position as a strategic technology partner.
• Lead strategic account planning and customer expansion initiatives. You will develop and execute growth strategies focused on retention, expansion, and long-term partnership development, proactively identifying opportunities, risks, and blockers across your portfolio.
• Partner cross-functionally to drive enterprise outcomes. You will work closely with Account Management, Product, Solutions Consulting, Marketing, and executive leadership teams to align on customer priorities, support strategic initiatives, and deliver measurable customer value.
• Lead conversations around technology transformation and innovation. You will help enterprise customers evolve how they leverage software, data, analytics, and AI-driven capabilities, positioning solutions that support modernization, operational efficiency, and business transformation across their organizations.
• Drive commercial visibility and sales execution. You will manage complex enterprise opportunities with strong forecasting discipline, strategic pipeline management, and executive-level communication while balancing long-term relationship development with revenue growth objectives.
• Operate as a trusted advisor and strategic partner. You will take a consultative, commercially driven approach to understanding customer goals, market trends, and evolving business priorities, helping clients think proactively about future opportunities and long-term partnership value.
• Balance strategic thinking with hands-on execution. You will thrive in a fast-moving environment where priorities evolve quickly, bringing adaptability, accountability, strong commercial instincts, and executive presence to both strategic initiatives and day-to-day customer engagement.

You bring:

• The enterprise sales and strategic account management experience. You have experience managing and growing complex enterprise accounts within PropTech, commercial real estate, SaaS, enterprise software, data, financial services, or other technology-driven environments. You understand how to navigate sophisticated customer organizations, manage long sales cycles, and drive growth through strategic account expansion, relationship development, and consultative solution selling.
• The executive presence and relationship-building skills. You are confident building credibility with senior stakeholders and can navigate conversations at the VP, C-suite, and executive levels. You know how to multi-thread relationships across organizations, balance competing priorities, and position yourself as a trusted advisor rather than a transactional vendor.
• The commercial mindset. You are commercially driven and motivated by growth, expansion, and long-term partnership development. You know how to identify opportunities, uncover customer needs, and connect business challenges to technology, data, and software solutions that create measurable value.
• The strategic thinking and account planning capabilities. You can assess complex customer environments, identify risks and opportunities, and develop thoughtful account growth strategies that balance relationship management with revenue generation. You think proactively, anticipate customer needs, and are comfortable leading strategic conversations around transformation and innovation.
• The adaptability and resilience. You thrive in fast-moving, evolving environments where priorities shift quickly and change is constant. You are comfortable navigating ambiguity, adjusting your approach when needed, and maintaining momentum through complex enterprise sales cycles and customer initiatives.
• The communication and influencing skills. You are an exceptional communicator who can synthesize information, present ideas clearly, and influence stakeholders across customers and internal teams. You know how to align people around priorities, navigate challenging conversations professionally, and drive progress through collaboration and strong relationship management.
• The accountability and ownership mindset. You take ownership of your accounts, your pipeline, and your results. You are proactive, organized, and highly accountable, balancing strategic thinking with strong execution, forecasting discipline, and attention to detail across multiple priorities and opportunities.
• The operational discipline. You understand the importance of strong CRM hygiene, forecasting accuracy, pipeline management, and follow-through within an enterprise sales environment. You are comfortable operating within structured sales processes and maintaining visibility across customer activity, risks, and opportunities.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A virtual interview with the Senior Director, Strategic Accounts focused on your experience managing complex enterprise accounts, building executive-level relationships, driving account expansion, and navigating strategic sales cycles within technology, SaaS, data, or commercial real estate environments.
• A virtual interview with the Global Head of Account Management to explore how you approach customer success, retention, expansion, cross-functional collaboration, and long-term relationship management.
• A final virtual interview with senior leadership to explore your strategic account management approach, commercial mindset, relationship-building style, and ability to operate within a fast-moving, evolving business environment. Depending on location, this stage may take place virtually or in person.