Cognizant

Account Executive/Sales Director - Retail

Cognizant$190K — $210K *
Retail & Consumer Goods
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years of enterprise sales experience, particularly in technology services and consulting.
  • Strong track record of opening new accounts and driving revenue growth in the Retail & Consumer Goods sector.
  • Experience in sales strategies targeted at retail, eCommerce, and consumer products organizations.
  • Ability to manage lengthy sales cycles and complex negotiations with senior executives.
  • Excellent communication and presentation skills, proficient in CRM tools and sales forecasting.
  • Demonstrated leadership skills aligned with client-centric innovation and inclusion.

Responsibilities

  • Develop and implement strategic sales plans for revenue and growth in the Retail & CPG vertical.
  • Cultivate relationships with CXOs and decision-makers, targeting new market opportunities.
  • Lead complete sales cycles, from prospecting through contract negotiations and closure.
  • Deliver compelling presentations and maintain detailed pipeline management and CRM records.
  • Represent the company at industry events and mentor junior sales professionals to encourage growth.
  • Promote a culture of collaboration, innovation, and strategic agility in line with company values.

Benefits

  • Flexible remote working arrangements to support work-life balance.
  • Well-being programs aimed at physical, mental, and financial health.
  • Opportunities for professional development and continuous learning.
  • Networking opportunities within established industry events and forums.
Full Job Description
As an Account Executive / Sales Director, you will make an impact by leading strategic new logo acquisition and revenue growth across the Retail & Consumer Goods vertical, winning net-new clients and building executive relationships with leading retailers, consumer products manufacturers, omnichannel organizations, eCommerce businesses, and direct-to-consumer brands. You will be a valued member of the Retail Sales team and work collaboratively with marketing, solution, delivery, consulting, and industry teams.

In this role, you will
• Develop and execute strategic sales plans to achieve revenue, TCV, bookings, and growth objectives within the Retail & CPG vertical, serving as a dedicated new logo hunter across retail, consumer packaged goods, eCommerce, omnichannel, and direct-to-consumer segments.
• Build and expand executive-level relationships with CXOs and key decision-makers, and create targeted market penetration strategies to establish Cognizant's presence within untapped Retail accounts.
• Lead end-to-end sales pursuits, including prospecting, opportunity qualification, RFI/RFP responses, solution positioning, negotiations, and deal closure for large, complex, multi-service opportunities.
• Deliver compelling executive presentations, proposals, solution workshops, and business cases, while maintaining accurate pipeline management, forecasts, and CRM engagement records.
• Represent Cognizant at Retail industry conferences, executive forums, and networking engagements, and mentor junior sales professionals to strengthen hunting capabilities and sales excellence.
• Consistently demonstrate the Cognizant Way to Lead through strategic agility, client value creation, AI-led innovation, disciplined execution, collaborative ecosystem building and amplifying human potential through a culture of growth, inclusion and effective human-AI collaboration.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Toronto, ON, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered
• 20+ years of experience in enterprise sales, business development, and new logo hunting within technology services, digital transformation, consulting, or managed services, with proven success opening net-new accounts and driving significant revenue and TCV growth in the Retail & Consumer Goods industry.
• Strong experience selling into retail, eCommerce, omnichannel, consumer products, merchandising, customer experience, supply chain, and digital commerce organizations, with a demonstrated track record of consistently meeting or exceeding quota, bookings, revenue, and TCV targets.
• Expertise in developing and executing strategic territory plans and account acquisition strategies, with the ability to identify whitespace opportunities and create demand within previously untapped accounts.
• Proven ability to manage complex, long-cycle sales pursuits from prospecting through contract signature, including competitive positioning, pricing discussions, and commercial negotiations, and to build trusted relationships with CIOs, CTOs, CDOs, COOs, CMOs, and business unit leaders.
• Excellent communication, executive presentation, negotiation, and influencing skills, proficiency with CRM and forecasting tools, and willingness to travel extensively to support client acquisition and business development.
• Demonstrated ability to lead with strategic vision, client-centric thinking, innovation, disciplined execution, collaboration and a commitment to developing people in line with the Cognizant Way to Lead.
• Proven track record of building trust, demonstrating ownership, exercising sound judgment and fostering an inclusive culture that supports growth and associate success.

These will help you stand out
• Deep experience within the Retail & Consumer Goods industry domain, working with leading retailers, consumer products manufacturers, omnichannel organizations, digital commerce businesses, and direct-to-consumer brands.
• Active participation in Retail & CPG industry events, conferences, executive forums, and professional networking communities.
• Demonstrated commitment to continuous learning, professional development, and skill enhancement.
• Experience thriving in complex, fast-evolving environments by translating strategy into action, fostering cross-functional collaboration and championing continuous learning and curiosity.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $190,000.00 - 210,000.00 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.


Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

Cognizant Careers

Join the vibrant team at Cognizant, a leading provider of information technology, consulting, and business process services. Cognizant is not just a company; it's a community where innovation, leadership, and diversity are valued and where every team member is encouraged to thrive.

Work You’ll Do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — not just for today but for the future. This commitment to growth and sustainability is what makes Cognizant a unique place to advance your career.

Explore Job Opportunities

Whether you're looking for an entry-level position or a more senior role, Cognizant offers a plethora of job opportunities that could be perfect for you. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is able to showcase their skills and potential fully.

Innovative Work

Join a team where innovation is at the core of everything we do. Cognizant’s professionals are not just part of a company; they're part of a groundbreaking environment that combines technology, insights, and leadership to foster innovation across global industries.

Internship Programs

Kickstart your career with Cognizant’s internship programs. These opportunities allow you to gain hands-on experience, develop your professional skills, and network with experts in your field. An internship at Cognizant is a stepping stone to full-time employment and a chance to see how your studies apply in the real world.

Professional Growth and Development

Cognizant is committed to the professional growth of its employees. With access to cutting-edge training, leadership programs, and diversity initiatives, you can build a career that’s equipped for the demands of tomorrow’s business landscape.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. Cognizant’s culture is built on a foundation of respect and inclusivity, where everyone’s contribution is valued. Join us and be part of a team that celebrates diversity and is driven to make a positive impact on the world.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to take the next step in your career journey? Explore the exciting employment and career opportunities waiting for you at Cognizant.

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Networking and Interviews

Enhance your career prospects at Cognizant through our robust networking events. Prepare your resume, sharpen your interview skills, and connect with leaders across the industry to unlock new career paths. At Cognizant, we don’t just offer jobs; we offer career journeys. Be part of a team that’s committed to your long-term career growth and professional development. Join Cognizant today and be a part of our success story.
Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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