Account Executive - Remote US

Smile Digital Health

$100K — $120K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5+ years in B2B software or technology sales with a track record in closing high-value deals (averaging $500K+)
  • Post-secondary degree in business or related field, or equivalent work experience
  • Robust understanding of the US healthcare landscape—providers, payers, and government
  • Experience crafting tailored solutions for complex client needs
  • Demonstrated ability to engage with diverse organizational levels, including executive stakeholders
  • Strong creative problem-solving skills with a keen eye for details
  • Proficient in CRM systems and general software tools including Salesforce, Google Suite.

Responsibilities

  • Develop and enhance sales strategies for effective account management and growth
  • Generate leads through networking, prospecting, and leveraging company marketing tools
  • Drive target account selling processes from lead generation to closing negotiations
  • Cultivate strong customer relationships to align solutions with business objectives
  • Collaborate with teams to address customer issues and streamline resolution processes
  • Present comprehensive business reviews that reflect client program performance
  • Negotiate contracts and drive closure on deal terms
  • Work with Partners to enhance product adoption and market reach

Benefits

  • Remote work flexibility
  • Flexible time-off policy including PTO, sick and personal days
  • Comprehensive health/medical benefits
  • Retirement savings plans (RRSP/TFSA/401K) with employee contributions
  • Life and disability insurance
  • Access to an Employee Assistance Program
  • Opportunities for continued education with programs like FHIR Study and Skillsoft Learning
  • Engagement in company culture through clubs and social activities
Full Job Description
The Account Executive is responsible for leading the full end-to-end sales cycle, sales and account management strategy development and identifying growth opportunities in assigned territory and accounts. This role will manage the sales cycle from lead generation, proposal and contract negotiations, through to deal closure and account management. This role is expected to meet or exceed the sales goals established by the Company while delivering the highest standard of integrity, quality, and customer service to our clients. Reponsibilities: • Develop and manage sales and account management strategies to optimize successful target account selling and deal closure as well as efficiently identifying opportunities for contract growth on existing accounts. • Generate new sales leads and identify new opportunities through networking and prospecting, including cold calling and utilizing the internal services provided to the sales team, by the company (i.e. marketing and public relations activities). • Lead target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.). • Build strong and sustainable relationships with varying levels of customer stakeholder(s) to develop a deep understanding of business goals and objectives to ensure expectations are met and identify opportunities for contract growth. • Collaborate closely with cross-functional teams to manage and resolve escalated customer challenges and roadblocks. • Develop and present insightful business reviews for client's program performance that align with strategic initiatives. • Oversee and drive contract negotiations. • Collaborate with cross-functional teams to ensure clear understanding of client expectations and ensure deliverables are met in a timely manner. • Review regular sales, end user performance and upcoming requirements to develop plans with cross-functional teams to deliver contract growth. • Collaborate with Partners to extend reach and drive product adoption. • Maintain sales funnel documentation and updates on a weekly basis in Salesforce (CRM). • Maintain a real-time understanding of the competitive landscape to understand win-based proposals and pricing. • Maintain in-depth knowledge of Smile Digital Health's solution offerings, target customers, and product capabilities. Requirements: • 2-5+ of progressive sales and closing expertise and quota-carrying experience with B2B software or technology sales, dealing with long sales cycles and average deal values of $500K or more. • Post-Secondary education in business or related field of study or comparable related work experience. • Strong knowledge of US healthcare industry drivers including providers, payers, and government agencies. • Experience delivering complex client-focused solutions to meet customer needs. • Previously demonstrated experience in consulting with varying levels of organizations including executives. • Proven creative problem-solving approach with strong analytical skills and attention to detail. • Strong negotiating skills, with the ability to prioritize, multi-task and work under pressure. • Excellent and clear written and verbal communication skills. • Ability to effectively and efficiently use software including Windows/Mac, Google Suite, Salesforce (CRM), preferred. Some of the benefits we offer: * Remote Work Environment * Flexible Time Away From Work Policy including PTO, Personal and Sick Days * Competitive Salary and Health/Medical Benefits * RRSP/TFSA/401K Employee Contribution * Life and Disability * Employee Assistance Program * FHIR Study Program and Skillsoft Learning * Super HAPI Fun Club

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