Full Job Description
We are looking for an Account Executive to join our team. As an AE, you will be responsible for ensuring top-notch service to our exhibitors throughout their entire event. This role has responsibilities in both servicing customers, as well as production and requires someone who can efficiently multi-task, organize, be well prepared and always dependable.
You will report directly to the SVP. Position can be done remote but does require the ability to travel to various events.
Salary is $80-90K.
What you'll do:
• Building industry relationships that lead to sales referrals and introductions.
• Performing regular budgeting, scheduling, and sales projections associated with account assignments to management.
• Maintaining an ongoing budget and fiscal account of the costs associated with producing events.
• Converting sales leads into lifelong Fern Exposition clients.
• Growing a book of business through a disciplined sales effort.
• Serving as the client's primary point of contact following acceptance of an agreement or assignment of an account.
• Communicating our product/service offerings and partner network to accurately inform prospects and provide excellent customer service.
• Manages multiple accounts with a focus on client relationships for organic growth to establish long standing relationships.
• Manges the delivery and quality control of client events.
• Identifies potential obstacles and works with senior team to ensure back-up plans and resolutions are in place.
• Leads RFP opportunities in assigned accounts.
• Maintains all organizational process, i.e. pipeline reports.
• Responsible for quality control and highest possible output for all deliverables from all depts
• Manages specific project tracking and pipeline reports
Who You Are:
• 5 or more years of experience in sales, operations, or customer service.
• Experience in trade shows, live events, or related industries preferred.
• Proven client relationship and service delivery experience.
• Ability to travel up to 50% of the time.
• Proficiency in Microsoft Word, Excel, PowerPoint, and CRM (Salesforce preferred).
• Presentation experience - excellent written and verbal communication skills.
• Experience juggling multiple priorities at one time required.
• Experience in fast paced environment required