Service Express, Inc.

Account Executive - North

Service Express, Inc.$75K — $90K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in a customer-facing sales role, ideally in a B2B or IT environment.
  • Demonstrated success in prospecting and closing new business.
  • Preferred experience managing the full sales lifecycle from prospecting to closing.
  • Familiarity with CRM tools like Salesforce and Microsoft Office.
  • Consultative sales approach expertise, especially with longer sales cycles.
  • Competitive yet collaborative team player.

Responsibilities

  • Drive new logo acquisition by engaging prospective customers in your territory.
  • Manage the complete sales cycle from prospecting to deal closure.
  • Educate customers on service offerings and the value of third-party maintenance.
  • Generate pipeline through various outreach strategies including social media and cold calls.
  • Collaborate with internal teams to ensure a seamless customer experience.
  • Maintain accurate CRM records and forecast pipeline effectively.
  • Travel approximately 25% for customer meetings and company events.

Benefits

  • Dedicated support from a Sales Development Representative (SDR) to help build your pipeline.
  • Access to a full technical support team for customer inquiries.
  • Modern technology tools to enhance targeting and closing efforts.
  • Day-one benefits include medical, dental, vision, and multiple health plans.
  • Parental leave for all new parents, regardless of birthing status.
  • Flexible workplace options to accommodate personal needs.
  • Wellness support and fitness reimbursement programs.
  • 401(k) match and performance incentives.
Full Job Description
Do you thrive on hunting for new opportunities, connecting with customers, and building real value through consultative selling? Are you humble, driven, and team-oriented - yet competitive enough to chase and close new business with confidence?

If this sounds like you, we want you on our growing sales team at Service Express.

We provide industry-leading third-party maintenance (TPM) solutions that help companies lower IT costs, reduce risk, and increase control of their data center infrastructure. As an Account Executive, you'll play a key role in expanding our footprint with small to mid-sized corporate customers, helping them solve real business challenges.

What You Will Do:
  • Drive new logo acquisition by identifying, contacting, and engaging prospective customers within your assigned territory.
  • Manage the full sales cycle: prospecting, discovery, proposal, virtual presentations, and deal closure.
  • Educate customers on our service offerings and the value of third-party maintenance solutions.
  • Generate pipeline through outbound outreach, social media engagement, networking, and cold calling.
  • Collaborate with internal teams - from technical experts to leadership - to ensure seamless and strategic customer experience.
  • Maintain detailed CRM activity, forecast pipeline accurately, and report on results regularly
  • Approximately 25% travel, primarily forin-person customer meetings, team collaboration, and occasional company events.

What We Are Looking For From You:
  • A hunter with a track record of success in prospecting and closing new business.
  • 2+ years of experience in a customer-facing sales role, ideally in a B2B or IT environment.
  • Experience managing the full sales lifecycle (prospecting through close) is preferred.
  • Familiarity with CRM tools (e.g., Salesforce) and Microsoft Office.
  • Confident in a consultative sales approach, especially with longer or more complex sales cycles.
  • Competitive but collaborative, thriving in a team culture that shares wins and knowledge.

What You Can Expect From Us:

We've built a culture that supports your personal, professional, and financial goals - while giving you the tools and trust to succeed:
  • Base salary range of $75k-90K + commissions depending on experience
  • Dedicated SDR support to help set meetings and build your pipeline
  • Full technical support team to assist with customer questions and discovery
  • Modern tech stack to help you target and close effectively
  • Cross-functional collaboration between sales, technical, and leadership teams
  • Day-one benefits: Medical, dental, vision, and multiple health plans
  • Parental leave for birthing and non-birthing parents
  • Workplace flexibility
  • Fitness reimbursement & wellness support
  • Competitive salary, 401(k) match, and performance incentives


Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.

About Service Express, Inc.

Service Express is a leading provider of third-party maintenance services for mission-critical data center infrastructure. The company provides support for servers, storage and network equipment from a variety of manufacturers, including IBM, HP, Dell EMC, Oracle, Cisco and others. Service Express was founded in 1993 and is headquartered in Ann Arbor, Michigan. The company has more than 1000 employees and serves customers across the United States.
Learn more about Service Express, Inc.
Size
1,000 employees
Industry

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