MedImpact Healthcare Systems, Inc

Account Executive I (PBM)

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree from a four-year college or university.
  • 3-7 years of related experience in account management or equivalent combination of education and experience.
  • Experience in the Self-Insured benefits arena, especially with various entities such as Employers and Hospitals.
  • Registered Pharmacist in California or equivalent state preferred.
  • Strong consultative selling and negotiation skills with a solid understanding of healthcare products.

Responsibilities

  • Manage a significant book of business to meet fiscal revenue targets.
  • Develop and implement annual strategic plans tailored to client needs.
  • Ensure exceptional client satisfaction and retention through results-oriented service leadership.
  • Utilize internal resources to proactively address client needs and escalate issues when necessary.
  • Provide strategic performance feedback to management for continuous improvement.

Benefits

  • Medical, Dental, Vision, and Wellness Programs.
  • Generous Paid Time Off and Company Paid Holidays.
  • Incentive Compensation linked to performance.
  • 401K plan with Company match.
  • Tuition Reimbursement support for professional development.
  • Life and Disability Insurance coverage.
  • Employee Referral Bonus incentives.
Full Job Description
Exemption Status:
United States of America (Exempt)

$85,356 - $115,232 - $145,107

"Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate."

This position is not eligible for Sponsorship.

Job Description

The Scoop:

The Account Executive is responsible for the success of the overall client business relationship of Complex Accounts, Strategic Key Accounts, and entire assigned book of business. Provides proactive and strategic support for achieving financial goals resulting from successful oversight of client deliverables, renewals and upsell activity. Manages all aspects of business relationships with minimal management involvement and exhibits a track record of performance that exceeds expectations. Ensures customer satisfaction, and effectively leads the account client team focusing on service, revenue, and operational efficiency as identified in strategic plans for the client and MedImpact. This position operates with a very high level of autonomy on complex business issues while requiring minimal management oversight.

What You Get To Do:

Level I
  • Manage book of business in pursuit of fiscal revenue targets as set by management
  • Develop and manage the account team annual strategic plan for assigned book of business to address all aspects of client lifecycle, including but not limited to service, financial, growth and clinical initiatives based on an understanding of each client's business needs
  • Ensure high degree of client satisfaction and retention through demonstrable results and by effectively leading the service team to achieve client service goals
  • Effectively utilize MedImpact forums and resources to proactively address client needs and to escalate issues where appropriate
  • Provide timely feedback of strategic plan performance and outcomes to the management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process
  • Provide oversight of projects and client initiatives and assists in the interpretation and context of client requests
  • Maintain the integrity of the annual strategic business plan and manage the fiscal revenue plan
  • Manage client renewal process, including participation in development and review of proposal of pricing terms in lieu of the fiscal revenue plan, mitigate organizational risks with respect to performance guarantees, and unveil opportunities for MedImpact product usage as well as client growth and expansion
  • Lead renewal presentations. Utilize all internal pro-forma financial tools and forums to ensure preparedness and success
  • Support the implementation process for assigned clients, including oversight of implementation and contract terms
  • Negotiate and manage client contract throughout the lifecycle of the account
  • Build strong and positive internal relationships with your account service matrix team in order to realize the full potential of the assigned book of business
  • Coordinate with MedImpact subject matter experts to increase knowledge of MedImpact products, services, and industry information to be incorporated into and strengthen client relationship
  • Organize and lead client business planning meetings, quarterly and annual executive pharmacy briefings, client leadership councils and internal team strategy planning discussions
  • Demonstrate proficiency in Excel, Word and PowerPoint, organizational web-based tools in support of these functions
  • Supports and assists in sales and prospect presentations
  • Develops and maintains effective relationships with client consultants as appropriate


Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

For consideration candidates will need:

Level I:
  • Bachelor's Degree from four-year college or university
  • Three (3) to seven (7) years related experience, or equivalent combination of education and experience


Self-Insured - Experience in the Self-Insured benefits arena, preferably with Employers, TPAs, States/Municipalities, Unions, Hospitals, private label PBM's, Cash Card and/or other related entities.

Certificates, Licenses, Registrations

Registered Pharmacist in the State of California or equivalent state preferred. Depending on assigned book of business, insurance sales and underwriting license (Resident Insurance Producer License- Accident and Health Agent) may be required.

Other Skills and Abilities

Outstanding knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management. Strong consultative selling and negotiation skills, Strong computer, and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of internal system reporting tools and databases. Knowledge of healthcare products and contracts preferred. Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required. Excellent communication, writing and public presentation skills essential.

Travel

This position may require domestic travel up to 35% of the time, with little or no advance notice and depending on client contractual requirements.

The Perks:
  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus


To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

About MedImpact Healthcare Systems, Inc

MedImpact Healthcare Systems, Inc. is a pharmacy benefit management (PBM) company headquartered in San Diego, California. The company provides PBM services to health plans, self-funded employers, and government entities. MedImpact manages pharmacy benefits for over 50 million members nationwide. The company was founded in 1989 and has grown to become one of the largest PBMs in the United States. MedImpact's services include formulary management, drug utilization review, and claims processing. The company also offers specialty pharmacy services and clinical programs to help manage chronic conditions.
Learn more about MedImpact Healthcare Systems, Inc
Size
2,000 employees
Industry
Founded
1989

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