5+ years of experience in the healthcare industry with a focus on pharmacy benefits.
Demonstrated experience with integrated delivery networks, hospital systems, or academic medical centers.
Strong skills in balancing sponsor goals and health system objectives.
Experience in facilitating consensus among diverse stakeholders.
Working knowledge of the 340B program.
Understanding of regulatory considerations impacting health systems and PBM oversight.
Bachelor's or advanced degree in health administration, business, or relevant field.
Responsibilities
Drive satisfaction and retention for health system client portfolio.
Foster relationships with C-suite executives and decision-makers.
Develop strategic relationship plans with support from internal teams.
Lead strategic meetings like Quarterly Business Reviews and maintain project momentum.
Provide data-driven recommendations tailored to client needs.
Oversee contract management and client renewal processes.
Interpret healthcare trends and proactively recommend plan management solutions.
Benefits
Hybrid work model with 3 days in the office.
Opportunity to be a trusted advisor to executive stakeholders.
Engagement with diverse health system clients and complex stakeholder groups.
Involvement in strategic initiatives promoting long-term client success.
Full Job Description
Location: Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)
Position Overview:
The Account Executive, Health Systems is the primary relationship owner for an assigned portfolio of health system clients, responsible for driving client satisfaction, retention, and growth through strategic account leadership and consultative partnership. This role serves as a trusted advisor to executive stakeholders, leads the client lifecycle starting in sales support and implementation through renewal, coordinates cross-functional resources, and provides proactive guidance on pharmacy benefit management strategies, healthcare trends, contractual obligations, performance guarantees, and regulatory considerations. The ideal candidate brings deep healthcare and health system expertise within pharmacy benefits management, strong business acumen, and the ability to build consensus across complex stakeholder groups while delivering measurable value and long-term client success.
Position Responsibilities:
Responsible for the overall satisfaction and retention of an assigned book of business with focus on health systems and other clients/lines of business as needed.
Serve as the relationship owner incorporating internal support when needed to foster relationships with C-suite, consultants, influencers, and decision makers at the plan
Develop relationship strategy plans, with support of clinical account consultant, and account manager
Lead strategic meetings (e.g. Quarterly Business Reviews), prioritize initiatives, and maintain momentum across sales and the client lifecycles including implementation
Support member and client satisfaction execution and net promoter score goals
Provide deep and approachable plan recommendations with support of reporting and internal stakeholders
Maintain thorough knowledge of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and regulatory/compliance
Lead client renewal process, including contract management
Lead ownership of performance guarantee reporting and maintenance
Lead regulatory and compliance components
Interpret current pharmacy and healthcare trends, and meet with clients to provide proactive recommendations for plan management; find ways of adding value to the client curating offerings tailored to the client's specific needs
Identify and contribute to process improvement efforts across Judi Health
Assemble internal resources to overcomes challenges
Anticipates customer needs and proactively identifies new opportunities within assigned accounts
Comprehensive knowledge of our business, including products and services. Strong ability to field questions from the client side, answer them and answer them correctly
Review and advise on JUDI product roadmap to ensure current priorities and milestones will meet the client expectation
Provide finalist sales support where needed in order to win new business
Other duties as assigned
Required Qualifications:
5+ years' experience in the healthcare industry and/or pharmacy benefits experience
Demonstrated experience supporting integrated delivery networks (IDNs), hospital systems, or academic medical centers
Strong ability to navigate and balance plan sponsor goals (e.g. cost control, benefit design, member experience) with health-system pharmacy objectives (e.g. revenue protection, access, utilization management)
Experience facilitating consensus among stakeholders with competing incentives, using data, clinical rationale, and contract terms to drive alignment
Working knowledge of 340B program mechanics
Understanding of healthcare regulatory considerations impacting health systems and PBM oversight.
Bachelor's or advanced degree in health administration, business, or relevant professional experience
Strong data analysis and presentation skills
Financial and statistical reporting knowledge and experience
Ability to exercise considerable judgement, maintain confidentiality, and act in a diplomatic manner
Travel is estimated to not exceed 25% in the busiest times of year
Progressive staff management experience
An educator who is trustworthy and willing to share information and serve as a mentor
Ability to independently identify, research and resolve issues
A person who can relate to people at all levels of an organization and possesses excellent communication skills
An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute
A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
A strategic planner with sound technical skills, analytical ability, good judgement, and strong operational focus
A well-organized and self-directed individual who can work with minimal amount of supervision
Ability to work extended hours, weekends, and holidays pursuant with industry demands
Proficient in Microsoft Office and industry related software programs
Preferred Qualifications:
PharmD preferred, but not required
Project management experience preferred
#LI-BC1
New York, NY Salary Range
$163,600-$204,500 USD
Denver, CO Salary Range
$150,000-$187,500 USD
Charlotte, NC Salary Range
$136,400-$170,500 USD
All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
