Account Executive, Full Cycle

Steer

• $60K — $120K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of proven experience in full-cycle sales, preferably in account growth roles.
  • Confidence in outbound sales, proactively generating leads without reliance on inbound inquiries.
  • Strong skills in discovery, presentation, objection handling, negotiation, and closing.
  • Demonstrated track record of meeting or exceeding sales quotas and revenue goals.
  • Familiarity with SaaS, CRM, or phone solutions is preferred.
  • Experience in service-oriented industries, especially automotive repair or home services, is a plus.

Responsibilities

  • Proactively engage existing customers to identify and close CRM and phone product upgrades.
  • Own the full sales cycle, from initial outreach to closing deals and follow-ups.
  • Consult with customers to understand their operational challenges and demonstrate relevant solutions.
  • Maintain a healthy sales pipeline with accurate forecasting and record-keeping in the CRM.
  • Work closely with customer-facing teams to ensure a seamless post-sale experience.

Benefits

  • Fully remote work environment, providing flexibility and work-life balance.
  • 100% employer-paid medical insurance to support your health needs.
  • Flexible PTO policy with a minimum of 15 days off per year to recharge.
  • Generous parental leave options to support new parents' needs.
  • Access to FSA and HSA plans for tax-advantaged savings on medical expenses.
  • Participation in equity options to share in the company's success.
  • 401(k) plan to help you save for retirement.
  • Monthly learning stipend to foster your professional development.
  • Support for your home office setup to work effectively from anywhere.
  • High-ownership culture that encourages career advancement and personal growth opportunities.
Full Job Description
About the Role

We're looking for an Account Executive to help expand and scale our revenue within our existing customer base at Steer. In this full-cycle role, you will focus on identifying new opportunities in your book of accounts, conducting outbound calls, demonstrating software solutions, and closing upgrades for Steer CRM and our phones product.

This is an active, driver-seat sales role. You will be expected to learn how each shop operates, build trust with small business owners, and make a compelling case for additional platform features. We are looking for someone who takes full ownership of their pipeline, thrives in a high-volume outbound motion, and loves growing revenue within an established customer base.

This is a remote role.

Compensation: $120,000 OTE ($60,000 base salary + commission)

You Are
  • A Self-Starter: You enjoy prospecting, take end-to-end ownership of your pipeline, and comfortably drive sales opportunities forward.
  • Empathetic & Professional: You understand the reality of busy small business owners and can explain software benefits in clear, practical terms.
  • Resilient & Persistent: You excel at handling objections, making outbound calls, and building momentum through consistent follow-through.
  • A Strong Communicator: You excel at discovery, lead engaging product demonstrations, and confidently communicate value across all stages of a deal.
  • Organized & Disciplined: You maintain meticulous pipeline records, manage customer conversations effectively, and follow up thoroughly.
  • Coachable: You are self-directed, open to feedback, and driven to achieve and exceed your revenue quota.


You Will
  • Drive Account Expansion: Proactively call and engage existing Steer customers to uncover and close CRM and phones product upgrades.
  • Manage Full Sales Cycle: Own the entire journey from initial outreach and discovery through product demos, proposals, negotiations, and closing.
  • Consultative Selling: Learn each shop's goals and workflows to demonstrate how Steer's platform directly solves their operational pain points.
  • Pipeline Management: Maintain an active, healthy pipeline with accurate forecasting and up-to-date opportunity records in the CRM.
  • Partner for Success: Collaborate with customer-facing teams to review account history and ensure a smooth customer experience post-sale.


You Have

Must Have:
  • Sales Ownership: Proven experience owning and closing full-cycle sales opportunities, ideally in an expansion or account growth role.
  • Outbound Confidence: Comfortable making proactive calls to generate revenue opportunities rather than relying on inbound leads.
  • Core Sales Skills: Strong discovery, presentation, objection-handling, negotiation, and closing capabilities.
  • Quota Track Record: Self-directed mindset with a history of meeting or exceeding activity and revenue goals.


Nice to Have:
  • SaaS & Product Background: Experience selling SaaS, CRM, communications, or phone solutions.
  • Account Expansion: Prior success growing revenue and expanding platform usage within an existing customer base.
  • Industry Experience: Familiarity with automotive repair shops, home services, or other service-oriented businesses.


Interview Process
  • Initial Screen (Lead Recruiter) - 30 min
  • Executive Interview (Head of Sales) - 30 min
  • Hiring Manager Interview (Sr. Sales Manager) - 45 min
  • Problem Solving Interview (Director of People) - 60 min
  • Reference Checks


We Offer
  • 100% remote work
  • 100% employer-paid medical insurance
  • Flexible PTO with a 15-day minimum
  • Generous parental leave
  • FSA and HSA plans
  • Equity options
  • 401(k)
  • Learning stipend
  • Work-from-home equipment setup
  • High-ownership culture with clear opportunities for career growth

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