Duke Energy Corporation

Account Executive

Duke Energy Corporation • $70K — $95K *
Noblesville, IN 46060Hybrid
Energy & Utilities
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree AND 5+ years of relevant experience OR High School/GED AND 8+ years of experience
  • Extensive knowledge of electric distribution and transmission systems
  • Proven ability to manage complex customer relationships
  • Strong analytical and problem-solving skills
  • Demonstrated leadership and interpersonal skills

Responsibilities

  • Establish relationships with executives and key stakeholders at large customers
  • Negotiate and resolve issues for complex rates and billing options
  • Manage total customer relationships, interfacing with internal teams
  • Identify customer needs and relay them within Duke Energy
  • Promote Duke Energy's tools and services to enhance customer satisfaction
  • Assist in managing economic development projects and site expansions
  • Coordinate technical requirements for maintenance and construction projects

Benefits

  • Hybrid work model with flexibility in working remotely
  • Potential for long-term professional growth within Duke Energy
  • Access to training resources for skills development
  • Travel opportunities for site visits and project management
  • Exposure to innovative energy solutions and technology advancements
Full Job Description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, August 3, 2026

Position Summary

The primary purpose is to manage strategic issues and stakeholder relationships with Duke Energy's largest and most complex customers for the purposes of enhancing customer satisfaction, growing earnings, and strengthening regulatory relationships. In collaboration with other internal groups, these professionals develop and execute strategies for the success of Duke Energy's business goals, policy objectives, and reputation management. Management of these customer/stakeholder relationships includes interfacing with key contacts from both the customer/stakeholder and internal Duke Energy organizations.

Responsibilities

Relationship and Issues Management
  • Establish strong relationships at all levels within targeted large, complex Duke Energy customers - executives, operations management, energy management, research, maintenance, and local elected officials (towns & municipality customers)
  • Comprehend and represent to large business customers an in-depth understanding of complex rate structures, billing options, demand response programs, and renewable options based upon their respective customer value propositions; and serve as a lead negotiator and most often decision maker, to resolve issues with assigned customers
  • Own and manage the total customer relationship including interfaces with other Duke Energy departments and senior leadership
  • Understand the customer's needs and communicate those needs within Duke Energy to effectively manage their strategic issues, business objectives, unique needs, and decision-making process


Business & Economic Development
  • Deliver earnings contributions by proactively identifying existing Duke Energy technical products and solutions that can be positioned to meet and exceed the customer's needs while enhancing earnings growth or meeting specific Duke Energy regulatory requirements
  • Manage the sales process from customer needs assessment by coordinating appropriate internal cross-functional support as needed
  • Capture customer, market, and product feedback to support and influence future Duke Energy product development
  • Actively promote the implementation and broad acceptance of Duke Energy's tools and services within customer organizations
  • Coordinate, sponsor and manage customer service projects and load growth opportunities with Duke Energy's electric transmission, electric distribution, gas operations and other Duke Energy departments
  • Assist the Duke Energy economic development group in the identification, coordination, and management of potential projects, site visits, or expansions within the Duke Energy service territory


Strategic Planning
  • Develop and execute strategic plans to address and resolve issues in order to preserve/enhance relationships with large business customers, reducing the risk to the corporation and enabling business objective achievement
  • Develop and document a comprehensive understanding of the customer's business and stakeholder issues, staying abreast of customer/stakeholder plans and initiatives that may impact regulated revenues, policies and strategies
  • Communicate trends, kWh and revenue forecasts, and significant legal, environmental and market challenges being faced by assigned customers
  • Identify specific objectives based on the customer's needs and plans. Develop and implement action plans for specific projects to meet these objectives


Project Management
  • Coordinate between customer and Duke Energy the scheduling and technical requirements for planned maintenance outages, transmission and distribution construction projects, and emergency scheduled repairs
  • Work closely with engineering, construction, Energy Control Center, Distribution Control Center, and other key internal departments to ensure that customer expectations are met in a timely manner with consistent communications
  • Provide emergency storm support and other after-hours support, working with customers to provide/interpret outage information and restoration estimates


Education and Policy Advocate
  • Gain customer support for Duke Energy's positions on specific regulatory items, local ordinances, or legislative issues, while communicating and collaborating their respective positions to key internal stakeholders (i.e. State President, Legislative Affairs, Regulatory Affairs, Wholesale & Renewables, and Community Relations)
  • Ensure that effective communication and education channels are established and maintained to share key information and assistance between Duke Energy and assigned customers/stakeholders
  • Prepare and present to customers/associations information about pertinent emerging issues


Performance Management
  • Develop and maintain technical and working knowledge of industrial processes and technologies used by large-assigned customers that affect the energy delivery methods including all energy end uses
  • Develop and maintain comprehensive working knowledge of electric systems and components, including those associated with Duke Energy's transmission and distribution system, as well as the effect of the interface with the customer's systems
  • Serve as a resource to assigned internal cross-functional teams to assist in developing solutions to large business customer's needs


Required/Basic Qualifications
  • Bachelors degree AND five (5) years minimum required related work experience
  • In lieu of Bachelors degree(s) AND 5 years related work experience listed above, High School/GED AND eight (8) years minimum required related work experience


Desired Qualifications
  • Masters degree in Master of Business Administration (MBA)
  • Certified Energy Manager and/or Professional Engineer


Additional Preferred Qualifications
  • Extensive & thorough knowledge of electric distribution and transmission systems and grid operations
  • Knowledge of customer-side energy distribution and energy-consuming systems and processes
  • Demonstrated experience managing relationships with utility's largest and most complex customer and/or key stakeholders
  • Business development experience
  • Knowledge of business processes, trends, economic development, local business climate
  • Knowledge of corporation's business objectives, strategies, products and services, markets, distribution practices, rate applications, governmental and community relations, cross department relationships/dependencies
  • Demonstrated ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
  • Demonstrated effective analytical, problem identification and resolution skills
  • Demonstrated excellent judgment and decision-making skills.
  • Demonstrated excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills, excellent leadership skills
  • Intuitive skills to identify and discern issues that are important to the corporation and that could positively or negatively affect ability to achieve corporate objectives
  • Proven self-starter, results-oriented, and requiring no supervision to take charge and get things done
  • Demonstrated ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
  • Personal computer skills
  • Demonstrated ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
  • Demonstrated ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation's business plans and objectives
  • Strong working knowledge of energy efficiency advancements and programs


Working Conditions
  • Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
  • Role can require long drive times and occasional construction site visits


Specific Requirements
  • Have the knowledge and capability to pass the CEM certification test


#LI-ZM1

#LI-Hybrid

Travel Requirements
5-15%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

About Duke Energy Corporation

Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest.

Duke Energy Corporation Careers

Join the dynamic team at Duke Energy Corporation, a leader in sustainable energy, where innovation, leadership, and diversity drive success. As one of the largest electric power holding companies in the United States, there has never been a better time to explore job opportunities with us. Work You’ll Do At Duke Energy, your work will directly contribute to shaping the future of energy across the nation. Our commitment to sustainable, reliable power is matched by our dedication to our team's professional growth and development. Lead in an Environment Focused on Innovation and Sustainability Duke Energy is at the forefront of integrating renewable energy and cutting-edge technology to meet tomorrow's energy needs. Join a team where your innovative ideas can flourish and where you are part of leading the charge toward a cleaner energy future. Transform Your Career with Unmatched Opportunities With a wide range of career paths, from engineering to customer service, Duke Energy offers job opportunities that cater to diverse skills and ambitions. Whether you're seeking an entry-level position or a more senior role, you'll find a culture that supports your career aspirations. Internship Programs and Professional Development Start your career journey through Duke Energy’s internship programs designed to give you real-world experience and insights into the energy sector. Our programs help bridge the gap between academic learning and professional employment, enhancing your resume and preparing you for future hiring opportunities. Be Part of a Great Team Duke Energy’s commitment to diversity and inclusive culture makes it a great place to work. Our team is our strength, and we thrive on the creativity and different perspectives that each member brings. Enjoy benefits that support both your professional and personal life, as you collaborate with talented professionals dedicated to making a difference. Future-Proof Your Career Advance your career with Duke Energy’s extensive training and development programs. From leadership development to technical skills enhancement, we provide the tools you need to succeed. Our commitment to your growth ensures that your career is always moving forward. Explore Discover how Duke Energy is leading the way in renewable energy solutions and how our workforce is pivotal in driving this change. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Duke Energy? Prepare your resume, sharpen your interview skills, and join a company that values what you bring to the table. SEARCH DUKE ENERGY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Duke Energy Corporation. By joining Duke Energy, you’re not just getting a job—you’re gaining a career where you can truly make a difference.
Learn more about Duke Energy Corporation
Size
27,605 employees
Market Cap
$79 billion
Industry
Energy & Utilities
Net Income
$1.3 billion
5 Year Trend
+2%
Revenue
$23.8 billion
NASDAQ
DUK
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Duke Energy Corporation

More Energy & Utilities Jobs

Find similar Account Executive jobs:

NationwideNoblesville, IN