OEM Account ExecutiveAbout the OpportunityCopeland is seeking an OEM Account Executive to drive strategic growth with leading HVACR manufacturers. This role combines strategic account management, business development, and solution selling within one of the industry's most recognized product portfolios. The successful candidate will influence customer product roadmaps, lead complex commercial opportunities, and serve as a trusted advisor to key decision-makers.
This role supports strategic HVACR OEM customers across assigned Canadian markets, driving growth through account development, solution selling, and new business acquisition.
At Copeland, you'll have the opportunity to represent industry-leading technologies, collaborate with experienced technical and commercial teams, and help customers develop innovative solutions that shape the future of heating, cooling, and refrigeration.
What You'll DoStrategic Account Management- Manage and grow a portfolio of assigned OEM accounts.
- Develop and execute strategic account plans aligned with customer and business objectives.
- Build trusted relationships with engineering, operations, sourcing, product management, and leadership.
- Serve as the primary point of contact and trusted advisor for assigned OEM customers.
- Identify opportunities to increase revenue, profitability, and market share within existing accounts.
- Ensure high levels of customer satisfaction through proactive communication and issue resolution.
Business Development- Identify and pursue new business opportunities within targeted HVACR OEM market segments.
- Conduct market analysis to identify emerging trends, competitive threats, and growth opportunities.
- Generate and qualify new leads through networking, industry associations, trade shows, and customer referrals.
- Develop strategies to acquire new accounts and expand Copeland's presence within target market segments.
Solution Selling- Lead consultative discovery discussions to understand customer objectives, challenges, timelines, and business priorities, translating those insights into value-driven solutions.
- Develop and deliver compelling product and solution presentations.
- Prepare proposals, quotations, and value-based business cases that align customer needs with Copeland solutions.
- Guide customers through the evaluation and selection process while positioning Copeland as a strategic partner.
- Develop deep expertise across Copeland's HVACR and Controls portfolio and leverage that knowledge to create differentiated customer solutions.
Internal Leadership & Collaboration- Act as the voice of the customer within Copeland.
- Collaborate with Engineering, Product Management, Customer Care, Operations, and other cross-functional teams to develop customer-focused solutions.
- Maintain accurate account plans, opportunity pipelines, forecasts, and customer activity with CRM Software (Salesforce).
- Participate in training programs and continuously expand industry and product knowledge.
- Support the development of best practices and contribute to long-term business growth strategies.
Why Join Copeland?- Represent one of the most respected and recognized brands in the HVACR industry.
- Work with innovative technologies and solutions that help shape the future of sustainable heating, cooling, and refrigeration.
- Collaborate with experienced technical, commercial, and product teams committed to customer success.
- Enjoy opportunities for professional development, ongoing training, and career growth within a global organization.
- Company vehicle provided along with a competitive compensation (Salary/Bonus) and benefits package.
Required Education, Experience & Skills- 5+ years of successful sales, account management, or business development experience within HVACR, controls, industrial, or related technical markets.
- Proven ability to develop and grow strategic customer relationships.
- Experience in managing complex sales opportunities involving multiple stakeholders.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Demonstrated ability to work independently while effectively collaborating across cross-functional teams.
- Postsecondary education in business, engineering, technology, or a related discipline, or an equivalent combination of education and industry experience.
- Valid driver's license and willingness to travel approximately 50% to support customer and business needs.
- Valid Drivers License Required
- Authorized to work in Canada without sponsorship now or in the future, with ability to travel to the United States for training or meetings.
Preferred Qualifications- Strong understanding of HVACR systems, OEM manufacturing environments, and industry trends.
- Engineering degree, technical diploma, or equivalent industry experience.
- Industry certifications or professional designations are considered an asset.
Hiring Manager NoteThe ideal candidate is a relationship-focused sales professional who can navigate both technical and commercial discussions within OEM organizations. Success in this role requires a combination of strategic account management, business development, consultative selling, and cross-functional collaboration to drive long-term customer growth and business success.
Pay Transparency: Base Salary target is $90,000 - $120,000 + Bonus 80/20 breakdown.
