Genesys

Account Executive, Commercial

Genesys$84K — $147K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in B2B SaaS or technology sales, showcasing pipeline generation success.
  • Proficient with data-driven tools including 6sense, Salesloft, Clari, and Salesforce.
  • Knowledgeable about Financial Services, Retail, and Technology sectors.
  • Strong verbal and written communication abilities for engaging C-level executives.
  • Team-oriented, capable of collaborating with BDRs, marketing, and solutions consultants.
  • Adaptable to a dynamic sales environment, with resilience to feedback.

Responsibilities

  • Proactively prospect and engage new accounts using Salesloft, 6sense, and LinkedIn.
  • Continuously build a solid pipeline of high-quality leads and manage their progression.
  • Nurture and expand relationships with existing customers.
  • Drive high outreach levels through calls, emails, and social selling.
  • Map key decision-makers within target accounts for strategic engagement.
  • Partner with BDRs to create effective outreach campaigns that maximize lead generation.
  • Utilize data insights to prioritize outreach to accounts indicating purchasing intent.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage.
  • Flexible work schedules with work from home options.
  • Opportunities for development and career growth.
  • Open Time Off policy plus 10 paid holidays.
  • 401(k) matching program.
  • Adoption assistance benefits.
  • Coverage for fertility treatments.
Full Job Description
We are excited to announce an opportunity for a highly motivated and ambitious Account Executive to join our team. This role is ideal for a sales professional passionate about uncovering and capturing new market opportunities as well as driving success in existing customers relationships. As an AE, you will play a pivotal role in expanding our market presence, targeting untapped potential, and generating a robust pipeline of opportunities. Responsibilities
  • Proactive Prospecting: Leverage tools like Salesloft, 6sense, and LinkedIn Sales Navigator to research, identify, and engage new prospects in accounts.
  • Build and Maintain a Robust Pipeline: Focus on continuously filling the top of the funnel with high-quality leads and progressing opportunities through the pipeline.
  • Maintain and grow existing customer relationships.
  • Activity Management: Drive high levels of outreach activity (calls, emails, and social selling) to ensure consistent engagement with prospects.
  • Account Mapping: Identify key decision-makers and influencers within target accounts, building a comprehensive understanding of account structures and priorities.
  • Partner with BDRs: Collaborate closely with Business Development Representatives to design effective outreach campaigns and maximize opportunity generation.
  • Leverage Data and Insights: Use tools like 6sense to identify buying signals and prioritize outreach to accounts showing intent or engagement with marketing campaigns.
  • Conduct Targeted Campaigns: Work with marketing teams to run account-based campaigns tailored to verticals like Financial Services, Retail, and Technology.
  • Measure and Optimize Activity: Monitor outreach metrics and pipeline health using Salesforce, Clari, and other tools, making data-driven adjustments to strategies.
  • Strategic Account Planning: Develop account penetration strategies for key accounts, identifying the highest-potential opportunities to focus effort.
  • Build Market Presence: Act as a brand ambassador, engaging in networking events, webinars, and industry forums to raise awareness and build connections.
  • Collaborate Cross-Functionally: Work with solution consultants and marketing to create tailored messaging and align resources for top-priority accounts.
  • Maintain CRM Discipline: Ensure accurate and timely updates in Salesforce, including logging activities, tracking progress, and maintaining detailed records for all opportunities with new prospects as well as existing customers.
Qualifications
  • Proven Pipeline Generation: 8+ years of experience in B2B SaaS or technology sales with a demonstrated ability to generate and manage a healthy pipeline of new business opportunities.
  • Data-Driven Approach: Experience using tools like 6sense, Salesloft, Clari, and Salesforce to inform and optimize prospecting efforts.
  • Industry Knowledge: Familiarity with key verticals such as Financial Services, Retail, and Technology is a plus.
  • Excellent Communication Skills: Strong verbal and written skills, with the ability to craft compelling outreach messages and build relationships with C-level and senior decision-makers.
  • Collaboration and Teamwork: Comfortable working with cross-functional teams, including BDRs, marketing, and solutions consultants, to achieve shared goals.
  • Adaptability and Resilience: Thrives in a fast-paced, evolving sales environment and adjusts strategies based on feedback and results.
Preferred Qualifications
  • Familiarity with MEDDPICC and related sales methodologies.
  • Experience working with cloud-based or customer experience (CX) solutions.
  • Background in targeting and successfully penetrating accounts.
Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,100.00 - $147,900.00 Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
Click here to view a summary overview of our Benefits. What Happens After You Apply After you apply, here's what you can typically expect:
  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available. Get notified about relevant opportunities. Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys

Genesys is a cloud-based customer experience and call center solution provider. The company was founded in 1990 and is headquartered in Daly City, California. Genesys provides customer experience solutions that include contact center and workforce optimization software, as well as analytics and artificial intelligence capabilities. The company serves a variety of industries, including banking, healthcare, insurance, and telecommunications. Genesys has more than 10,000 customers in over 100 countries.
Learn more about Genesys
Size
5,000 employees
Industry
Founded
1990

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