Job Description
Account Executive, Business Development - State & Local Government (SLG) (Remote - U.S.)
Do you thrive in a complex, highly collaborative technology sales environment? Do you want to help state and local governments deliver better outcomes for the communities they serve?
If this is you, then Think Dell! The Strategic Programs Office is looking for an exceptional individual to serve as a Mission Executive focused on State & Local Government (SLG). This role exists to help SLG customers achieve their missions through scalable, repeatable technology solutions that can be adopted locally, regionally, and nationally.
With a strong mission focus, the SLG Mission Executive provides executive-level leadership across critical state and local missions including Justice / Public Safety / Cyber and Smart Government / Critical Infrastructure / State Enterprise IT. You will serve as a trusted advisor to customers and Dell account teams, ensuring that our solutions are tightly aligned to real-world SLG outcomes - from safer communities and resilient infrastructure to modern, digital government services.
Mission Executives are customer advocates who achieve transformational business outcomes using disruptive technologies and solutions.
What you'll achieve (Responsibilities)
• Serve as the subject matter expert for key SLG mission domains, leveraging your real-world experience with state and local agencies (public safety, justice, transportation, critical infrastructure, statewide IT organizations) to shape mission-aligned solution strategies.
• Build deep, executive-level relationships with state and local decision makers (CIOs, CISOs, agency leaders, public safety chiefs, state enterprise IT leaders) to understand their mission priorities and long-range modernization plans.
• Assist SLG agencies and their partners in constructing holistic solutions tailored to:
o Justice, Public Safety & Cyber (e.g., digital evidence, body-worn cameras, records management and computer-aided dispatch systems, fusion centers, SOCs, CJIS-aware environments)
o Smart Government & State Enterprise IT (e.g., statewide data centers, shared services, smart city/state initiatives, critical infrastructure, ERP/HRIS, digital citizen services)
• Translate mission needs into scalable solution patterns that can be adopted across multiple jurisdictions, enabling Dell to replicate success locally, regionally, and nationally.
• Partner closely with Dell account teams, solution architects, and business development to:
o Identify and shape high-impact SLG opportunities
o Align Dell's portfolio (infrastructure, multicloud, edge/IoT, data management, cybersecurity) to agency missions
o Support strategic pursuits, executive briefings, and long-term account planning
• Leverage your knowledge of the SLG mission environment to help sales and leadership anticipate future needs, with emphasis on:
o Cybersecurity and resilience
o Data platforms and analytics
o Modern application and infrastructure architectures for critical infrastructure and smart government services
• Perform critical problem-solving across sales, delivery, execution, and risk reduction, ensuring solutions are realistic within public sector constraints (governance, funding, procurement, and regulatory requirements).
• Act as a bridge between the field and Dell's internal teams, providing feedback on SLG mission trends, funding patterns, and solution gaps to shape roadmaps, offerings, and partner strategies.
• Drive collaboration with ecosystem partners (state integrators, regional system integrators, software vendors, and service providers) to co-create solutions aligned to SLG missions and statewide initiatives.
Take the first step toward your dream career (Requirements)
• Significant mission-relevant experience within State & Local Government, including meaningful engagement with one or more of:
o State or large local public safety organizations (law enforcement, fire/EMS, emergency management, 911/PSAP, fusion centers)
o Justice agencies (courts, corrections, prosecutors, public defenders)
o State or local IT and shared services organizations (state CIO/CTO offices, statewide data centers, enterprise IT consolidation/modernization programs)
o Smart city/state or critical infrastructure initiatives (transportation, utilities, public works, urban operations, resilience programs)
• Demonstrated ability to connect mission objectives (safer communities, resilient infrastructure, digital services, constituent experience) to technology strategies and architectures.
• Strong track record working in or with public sector technology environments, which may include:
o Hybrid/multicloud, data center modernization, or edge/IoT deployments
o Data platforms, analytics, or AI supporting SLG decision-making
o Cybersecurity, zero trust, or resilience initiatives in state/local contexts
• Ability to operate at the executive level with SLG leaders while engaging deeply with technical and operational stakeholders.
• Exceptional communication and storytelling skills - able to frame Dell's capabilities in language that resonates with SLG missions, funding realities, and policy drivers.
• Demonstrated ability to work collaboratively in a large matrix environment, coordinating across sales, presales, services, partners, and corporate functions to deliver integrated outcomes.
• Executive management/leadership experience and/or business development or strategic program experience in the public sector strongly preferred.
• Typically requires significant related experience in SLG or public sector mission environments; advanced degree or equivalent combination of education and experience preferred.
• Experience with public sector security and compliance frameworks (e.g., CJIS, NIST-based policies, state cyber standards) is a plus.
Application closing date: DD Month YYYY
