Virtusa Corporation

Account Director

Virtusa Corporation • $120K — $150K *
Fremont, CA 94536In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in client-facing or account leadership roles in IT or management consulting.
  • Experience with global service delivery models.
  • Proven track record in business development and relationship management.
  • Experience managing large revenue accounts, including P&L.
  • Strong background in project environments and application development.
  • Deep understanding of Hitech industry trends.
  • Knowledge of client engagement guidelines and ROI articulation.

Responsibilities

  • Drive business development with sales teams to create new segments.
  • Enhance relationships with existing clients.
  • Manage overall client relationships with key decision makers.
  • Build trust and understand clients' business goals.
  • Position Virtusa as a Strategic IT partner and identify solution avenues.
  • Direct and manage client relationships to ensure work quality.
  • Lead account teams to meet and exceed client expectations.

Benefits

  • Opportunity to work in a dynamic, entrepreneurial environment.
  • Engagement in strategic client relationships downtown.
  • High level of responsibility with measurable impact on revenue growth.
  • Possibility of onsite client interaction 50% of the time.
Full Job Description
Position Description:
  • Client Partner will be a member of the Hitech Business Unit client management team at Virtusa and report into the Hitech Sales Head for Client Services. This person will have responsibility of expanding Virtusa's client base in a specific region by prospecting client relationships.
  • Must play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, including growing a select client cluster with clearly established top line and bottom-line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results. The Client Partner should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.

Responsibilities:
  • Primary responsibility to drive business development efforts, partnering with horizontal sales teams to create new segments within the vertical/account.
  • Enhance and broaden the relationship in existing clients.
  • Establishing and managing the overall client relationship with key decision makers.
  • Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
  • Positioning Virtusa as a Strategic IT partner and identifying avenues for Virtusa to implement IT solutions.
  • Directing and managing the overall client relationship to include work quality and customer satisfaction.
  • Managing the account teams (account management and project management) to meet and exceed client expectations.

Required Skills/ Qualifications:
  • A minimum of 10 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
  • Experience with the global service delivery model.
  • Proven track record in client business development, sales, and relationship management.
  • Past experience managing a large revenue client (P&L including reporting and metric assessment for the account)
  • Have a strong background in a project environment and application development.
  • Strong understanding and knowledge of and impact of Hitech industry trends.
  • Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
  • Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
  • Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solution.

Nice to have:
  • The candidate must bring in experience, insight, and credibility in the Hitech domain.
  • Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrates capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment.
  • Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the Hitech domain.
  • Bachelor's degree required; Post Graduate Diploma in Management/MBA degree is preferred
  • Onsite at client locations at a minimum of 50% of available workdays. Other travel as required

About Virtusa Corporation

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
Learn more about Virtusa Corporation
Size
22,883 employees
Market Cap
$1.5 billion
Industry
Information Technology
Net Income
$44.6 million
Founded
1996
5 Year Trend
+22.3%
Revenue
$1.2 billion
NASDAQ
VRTU
* Ladders Estimates

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