As we continue to expand, we are seeking a relationship-driven and strategic Account Director to join our team and help drive growth in our thriving Northern New Jersey market. This role offers the opportunity to make a meaningful impact by partnering closely with clients, leading account strategy, and contributing to the continued success of both our clients and our organization.
While BSI is headquartered in Bethlehem, PA, this position is dedicated to the Northern New Jersey region and requires regular in-market presence to support client meetings, relationship-building activities, and business development efforts. This role combines the flexibility of a hybrid work environment with the value of face-to-face client engagement in the local market.
What Makes this Job So Unique?As an Account Director, you will have a unique opportunity to make a significant and meaningful contribution to the success of BSI and its clients through the following core job responsibilities:
- Manage Key Accounts within BSI's Book of Business for the New Jersey market, including strategic planning, long-term relationships, and analyzing current plans as well as future opportunities
- Establish strategic goals for all key accounts
- Ensure the Account Management team successfully meets all established goals for key accounts
- Manage and execute the complete Strategic Renewal Process, including compiling data for RFP, negotiating with carriers, meetings with the internal team on marketing, coordinating Open Enrollment meetings, and all necessary follow-up by verifying correct rates/plans are implemented by the carrier
- Prepare and execute presentations related to Pre-Renewal, Renewal, Year-End Review, Multi-Year Planning, etc., for each key account
- Prepare and deliver client monthly and quarterly reports in coordination with the data team.
- Provide a comprehensive understanding of the issues and laws pertinent to the industry, including the Affordable Care Act and Consolidated Appropriations Act
- Communicate with EVP of Client Retention regularly on all accounts
- Provide outstanding customer service to all current and prospective clients
- Strategize with the EVP of Client Retention to make decisions on the needs and growth of the agency as it relates to your assigned book of business
- Build on BSI value-added products and services to produce organic growth within your assigned book of business
- Support new business team and Producers with new business proposal developments
- Prepare and attend prospect meetings with new business team and/or Producers
- Conduct transition meetings from new sales to account management with new clients
Qualified Candidates Should Possess:- Bachelor's degree in business administration, finance, human resources, marketing communications or another related field is preferred.
- The ideal candidate will have 5-8 years of business experience and knowledge of Group Employee Benefits or Account Management.
- The desired individual will have demonstrated project management skills and ability to participate in business development activities, as well as understanding of health and welfare underwriting, analytics and modeling.
- Prior experience managing an Account Team is a plus.
- Knowledge of and familiarity with current Health, Life, Dental, Vision, Long-Term Disability (LTD), Short-Term Disability (STD) and Long-Term Care products.
- Insurance Licenses (Life, Accidental & Health) required or completed within 90 days from date of hire.
- Comprehensive understanding of insurance rating processes for fully-insured, experience rated, and self-funded plans (underwriting background is a plus).
- Experience spread-sheeting rates and interpreting reports from insurance carriers.
- Superior oral and written communication skills and the ability to present professionally via in-person, online, over the phone and written communications.
- Ability to establish a rapport and build relationships with clients and carrier representatives
- Exceptional active listening skills.
- Strong computer skills including MS Office Suite and Google. Prior experience with Salesforce is a plus.
- Ability to manage multiple projects while working in a fast-paced, high-intensity work environment.
- Excellent organizational skills and the ability to prioritize tasks appropriately.
- Self-starter with the willingness to learn and work independently.
- Represent BSI by attending client-sponsored events, fostering strong relationships and brand presence.
- Bilingual candidates (English/Spanish) are encouraged to apply; bilingual proficiency is a plus but not required.
What We Offer YouBSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:
- Comprehensive medical, dental, and vision benefits
- Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&D insurance options provided
- Telemedicine and employee wellness program
- 401k plan with a generous company match
- Profit-sharing plan
- Tuition assistance and student loan repayment benefits
- Generous PTO plan and paid holidays (including your birthday!)
- Hybrid work model
- Free coffee/tea at the local coffee shop located near our office
- Healthy snacks in the office
- Summer Flex Fridays
- Fun, team-spirited work environment with company events, cultural activities, and team bonding
Is this the job for you? If not, feel free to share this link with someone who might be interested.
Please be advised that per company policy, BSI is unable to consider candidates employed by current BSI clients. We appreciate your understanding.
