OpenAI

Account Director, Mid-Market Enterprise

OpenAI$150K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years experience in selling platform-as-a-service or software-as-a-service
  • Proven track record in designing and executing complex deal strategies
  • Experience supporting the growth of fast-growing, high-performance companies
  • History of working directly with C-level executives
  • Strong ability to communicate technical concepts to diverse audiences
  • Experience leading high-visibility customer events
  • Skilled in gathering and analyzing complex market intelligence

Responsibilities

  • Manage a portfolio of accounts and execute comprehensive account plans
  • Lead prospects from initial consideration to successful deployment of AI solutions
  • Collaborate with engineering to develop and implement complex customer programs
  • Own and manage consumption revenue targets and forecasts
  • Analyze account metrics and provide reports to stakeholders
  • Monitor industry landscape to inform product strategy
  • Support recruitment and foster company culture

Benefits

  • Hybrid work model with 3 days in-office per week
  • Relocation assistance for new hires
  • Opportunity to work with leading experts in AI
  • Chance to influence product development and strategy
  • Engagement in a mission-driven environment focused on societal benefits
Full Job Description
About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

You'll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You'll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:
  • Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan
  • Lead our prospects' journeys from consideration to successful deployment
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

We're seeking someone with experience including:
  • 9+ years selling platform-as-a-service and/or software-as-a-service
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Leading high-visibility customer events (CAB, conferences, product launches, etc.)
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

You might thrive in this role if you:
  • Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
  • Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future.
  • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
  • Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions.
  • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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