Account Director, Enterprise UnitDepartment: Client Services
Employment Type: Full Time
Location: Vancouver, British Colombia
Compensation: $120,000 - $150,000 / year
DescriptionAbout The JobTitle: Account Director - Enterprise Business Unit
Department: Client Services
Location: Remote (Canada Preferred but not Required)
Compensation: $120,000 - $145,000 / year
Employment Type: Full Time
Reports To: Portfolio Account Director, Enterprise Business Unit
The OpportunityWe're seeking a
high-performance Account Director to lead enterprise-level accounts and client relationships with a
deep sense of ownership, authority, and drive.
You'll be in the driver's seat - serving as the face of the agency and a strategic growth partner to your clients.
This role is not for the passive or reactive. You'll push boundaries, challenge thinking, and anticipate problems before they arise, guiding both clients and internal teams with confidence and clarity.
Operating at the intersection of
strategic consulting, performance marketing and analysis, and client leadership, you'll oversee as many as 3-5 large-scale accounts, each representing multimillion-dollar marketing investments, and play a key role in driving measurable business growth for your clients and for CDM.
Key ResponsibilitiesKey ResponsibilitiesClient Leadership & Strategic AdvisorySkills, Knowledge and ExpertiseWhat We Are Looking For:- You're a driven strategic operator and relationship leader with the composure of a consultant and the hunger of a performance marketer who's comfortable in high-pressure situations.
You believe in ownership, love solving hard problems, and naturally take initiative. You inspire confidence because you do the work, not just talk about it. You're:
- Proactive & Accountable: You don't wait to be told; you anticipate and act.
- Analytical & Commercial: You connect data with business outcomes intuitively.
- Assertive & Empathetic: You push when it's right, and listen when it matters with confident humility.
- Calm & Composed: You thrive in fast-paced environments, lead with clarity under pressure, and communicate with polish.
- Coachable & Growth-Minded: You see feedback as fuel, not criticism.
- A Nature Leader with Presence: You lead with confidence and presence while building trust and collaboration with clients and agency teams alike.
- A Builder at Heart: You're not afraid to roll up your sleeves, bringing structure to ambiguity and creating the clarity, tools, and direction that enable your clients and teams to perform at their best.
- Qualifications
- 6+ years of client-facing account leadership experience within performance-driven sectors.
- 4+ years in a performance marketing or agency environment.
- 2+ years of supervisory experience.
- Proven experience managing $500K+/month accounts with VP/C-suite visibility.
- Strong understanding of paid digital media and interpreting full-funnel performance data.
- Demonstrated success driving retention, upsell, and proactive client engagement.
- Confident communicator, storyteller, and polished presenter, comfortable in executive rooms.
- Bachelor's degree in business, marketing, or analytics (or equivalent experience).
- Demonstrated drive, curiosity, initiative, and self-direction; thrives in a fast-paced environment.
- Willingness and ability to travel to the United States on a quarterly basis to represent the company at conferences, lead client engagements, and support key relationship-building initiatives
- Bonus: Experience in home improvement, home services, or lead generation.
BenefitsBenefits of Working at CDM- Competitive base salary + performance-based bonuses
- Flexible remote work environment with option for in-person collaboration (Vaughan, ON)
- Group Benefits - Medical, Dental, Vision, RRSP/401k Plan w/matching, more.
- Company-provided MacBook computer
- Home office budget and Clever merch delivery to get you started
- Work Abroad Policy: Need a new working environment? Our work abroad policy supports this!
- The chance to shape and grow a high-performing Enterprise Client Success team
- A culture of performance and respect where the best work happens with extreme ownership and accountability meets collaboration.
