The Role and What You’ll Do:

160over90 is a global marketing agency that represents brands by connecting them to the places, people and moments that matter most. We’re seeking experienced, account management professionals who know how to lead books of business and teams. You work closely with clients to steward their advertising and branding challenges and help them achieve their business goals. You understand the difference between executing marketing campaigns and building brands and want to work at a place that excels at both. You have developed the nuances of expert client service, and you’re comfortable swimming in any lane—digital, video, strategy, identity, anything.

Our collective charge is to elevate ideas, elevate each other, and elevate our client’s stories in the hearts and minds of their customers. This challenging and rewarding act of building worlds starts with four simple tasks that you will do every day.

Thinking: At 160over90 ideas come first. You learn the brand and their business challenges. You question, diagnose, and solve. Continuously re-imagining how to partner with clients to build better futures for the business. Proactively seek out new opportunities, new technologies, and lateral ideas to solve clients’ biggest business issues.

Building: Forming relationships as a trustworthy and essential client partner is a must. You’ll maintain high levels of client satisfaction, building equity in your client relationships.

Motivating: We champion one another. Our team is close-knit and supportive, and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging. You energize and inspire by actively managing the development of those around you and promoting diversity and inclusion.

Elevating: Dig in and figure out how to work around problems. “Yes” and “why not” posture. Take care of self and team. Maintain a balance of stamina and positivity.

Responsibilities:

Account Directors bring value to our clients by analyzing, solving and selling-through viable, integrated solutions to client problems. They draw on the expertise of 160over90’s extensive capabilities and our vast resources and influence. They are valued advisors and partners to CMOs, marketing VPs, and brand managers on the client side, as well as agency leaders at similar levels. They are also strong leaders of teams who inspire others to act courageously and work whole-heartedly.

·       Understand team financial targets and manage team to meet them

·       Ensure that client work plans align with contracted burn rates and meet business goals

·       Ensure internal process adherence (project, purchasing, communication, legal, etc.)

·       Manage client expectations and show value for agency performance in order to renew clients at level greater than or equal to current contract

·       Identify and secure sales engineering opportunities

·       Identify and secure opportunities to enhance Agency offerings through expanded services across the Agency

·       Take active role in new business efforts as required

·       Drive regular cadence of client planning within current contract and for upcoming renewals

·       Stay current on client & industry trends

Who You Are

• A Builder: Form relationships as a trustworthy and essential client advisor at the most senior client level. Maintain high levels of partner satisfaction, building equity in client relationships.
• Curious: Continuously re-imagine how to partner with clients to build better futures for the business. Proactively seek out new opportunities, new technologies, and lateral ideas to solve clients’ biggest business issues.
• Open and collaborative: Our team is close-knit and supportive, and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging. You energize and inspire by actively managing the development of team members and promoting diversity and inclusion. Showing up (in person, on camera, with enthusiasm, inspiring others) is all part of the job.

You Have These:

• 8-10+ years of relevant industry/agency experience. Creative agency experience strongly desired.
• Proven ability to lead, mentor and collaborate in a team-oriented multi-agency workplace, fostering career growth for the individuals on your team.
• Outstanding ability to lead, convince and inspire in a client-service environment.
• Strategic thinker
• Highly organized with a healthy respect for best-in-class process
• Strong relationship-building capabilities
• Experience working in omnichannel campaigns
• Experience developing business within a client relationship
  • Proven track record of increasing client spend, identifying new business opportunities and networking

Work Environment

It’s full time. The job is local to Philadelphia. But you’ve got flexibility. We manage your time so you can manage your work-life balance. We see the office as a resource, as a clubhouse, as a space to collaborate and be heard. We’re a four-day a week in-person company because we believe that the best work comes from great teams who work successfully together. We do all this and provide everything we can to empower you to think broadly, to learn constantly, and to create the best next step of your career.