Requisition: 84036
PSEG Company: PSEG Services Corp.
Salary Range: $ 137,000 - $ 224,400
Work Location Category: Hybrid
Job Summary
The Senior Manager - Enterprise & Service Applications provides strategic leadership for the delivery, modernization, and operational performance of enterprise and service application platforms supporting critical business capabilities. This role leads technology strategy, product lifecycle management, application delivery, and operational excellence to maximize business value, maintain regulatory compliance, and support enterprise growth.
The Senior Manager partners with business leaders, architecture, infrastructure, cybersecurity, IT delivery teams, and vendors to deliver secure, scalable, cost-effective solutions aligned with enterprise strategy. This role also leads multi-year technology roadmaps, financial planning, vendor management, and cross-functional initiatives while ensuring application reliability and service performance.
This position reports to the Director, Enterprise Applications Products & Services.
Job Responsibilities
Strategic Leadership & Product Management
• Define and execute multi-year product and technology roadmaps aligned with business strategy and enterprise architecture.
• Partner with stakeholders to prioritize initiatives and deliver measurable outcomes, including productivity, compliance, risk reduction, and ROI.
• Establish product governance, lifecycle management, and performance metrics.
• Evaluate emerging technologies, including AI and automation, to improve efficiency, decision-making, and user experience.
Application Delivery & Operations
• Lead enterprise initiatives in accordance with IT PMO governance, ensuring delivery on time, within budget, and to quality standards.
• Oversee implementations, upgrades, integrations, enhancements, and production support.
• Ensure applications meet SLAs, availability, performance, cybersecurity, and compliance requirements.
• Drive incident, problem, and vulnerability resolution, including root cause analysis and preventive actions.
Financial & Vendor Management
• Manage operating and capital budgets, forecasting, variance analysis, and cost optimization.
• Identify opportunities to improve efficiency while maintaining service quality.
• Manage vendor relationships, contracts, performance, and value realization.
Team Leadership
• Lead and develop IT professionals and vendor resources, fostering accountability, collaboration, and technical excellence.
• Establish performance objectives and promote continuous improvement and innovation.
• Develop succession plans and strengthen technical and leadership capabilities.
Stakeholder Communication & Governance
• Provide senior leadership with clear reporting on portfolio health, projects, risks, operational metrics, and financial performance.
• Maintain transparency of key risks, dependencies, and mitigation plans.
• Support executive-level presentations and decision-making.
Job Specific Qualifications
• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; Master's preferred.
• 10+ years of progressive IT experience, including 5+ years leading enterprise application portfolios.
• Experience leading large-scale application implementations, modernization, and transformation initiatives.
• Strong knowledge of IT governance, PMO methodologies, cybersecurity, and regulatory compliance.
• Proven financial, vendor, and stakeholder management experience.
• Experience applying AI and automation to improve business and operational processes.
• Strong communication, executive presence, and leadership skills.
• Compliance with the Department of Energy's regulation 10 CFR 810 is required.
Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.