20136 - Senior Manager, Infrastructure Ops

Hyundai Autoever America

• $128K — $145K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer or Information Science
  • 10+ years of directly related work experience
  • 5+ years of data center management experience with a strong emphasis on project management
  • Proficiency in verbal and written communication, especially in front of large groups
  • Extensive experience with Networks, Telephone, and Security, covering Windows/Linux Client Server environments
  • Broad knowledge of current and emerging technologies, including virtualization
  • Preferred certifications: Cisco CCNP, Microsoft MCSE, or CISSP

Responsibilities

  • Lead a team to deliver data center services effectively
  • Host weekly meetings to communicate team updates
  • Conduct performance reviews and provide coaching to staff
  • Recruit and train data technicians to meet operational staffing needs
  • Collaborate with teams to enhance operational efficiency and effectiveness
  • Manage operational finances and budget for the data center
  • Prioritize and assign trouble tickets to technicians as needed
  • Coordinate change management initiatives and manage physical infrastructure
  • Oversee documentation and inventory of data center assets
  • Ensure best practices in system backup and monitoring operations
  • Handle a portfolio of diverse projects while providing regular updates

Benefits

  • Comprehensive medical and dental coverage
  • Generous paid time off (PTO) policy
  • Education assistance for professional development
  • Eligibility for annual merit increases
  • Relocation assistance available
Full Job Description
20136 - Senior Manager, Infrastructure Ops
Position requires regular travel between our West Point, GA and Montgomery, AL locations.

Job Summary:
This position will be responsible for the 24x7 day-to-day operations of the Montgomery Alabama Integrated Data Center(IDC). This includes all co-location facilities, and managed hosting. The IDC Manager will own the day-to-day management, monitoring, and provisioning of the physical infrastructure used to deliver IS applications and services. The DC manager will also work closely with the HMMA and KaGA Customer Service Managers, Manufacturing Execution Systems (MES) Managers and Security Manager teams on the delivery, security, and compliance of datacenter solutions, processes and infrastructure.

Job Responsibilities:

Leadership and Communications (50%)
• Provide leadership to a team of operational employees in the delivery of DC services
• Host weekly staff meetings
• Write and deliver performance reviews for staff
• Recruit and train data technicians to ensure appropriate staffing levels
• Collaborate with other Automotive Manufacturing teams to deliver the highest level of operational efficiency and effectiveness possible
• Identify synergies and process standardization opportunities across teams
• Manage the IDC section operational finances and budget.
• Recruit/Retain qualified staff; develop and mentor existing team members
Data Center Management (25%)
• Prioritize and assign trouble tickets to data center technicians
• Coordinate change management resources
• Manage the physical co-location for datacenter tenants, including managing space, racking and cabling enterprise systems, documenting rack elevations, and asset inventory
• Process invoices related to DC hosting, rent, power & circuit cost.
• Maintain configuration and patch levels for all Windows and Linux servers within the datacenter.
• Maintain the on-call schedule coordinating absence and vacations
• Maintain all DR documentation and schedule bi-annual testing.
• Manage the physical security and access processes of the datacenter.
• Manage storage space and storage capacity.
• System backup /restore operations including Implementing best practices, daily monitoring of backup jobs, correcting failures, and offsite storage.
• High level operational system monitoring, management dashboards & alert response.

Project Management (25%)
• Manage a large portfolio of projects, tasks, issues and systems.
• Attend weekly project update meetings
• Coordinate projects with HAE, CBU's, and all datacenter tenants

Required Skills, Attributes & Education:
• Candidate should possess a Bachelors degree in Computer or Information Science
• 10+ years of directly related work experience.
• 5+ years of data center management experience with strong project management skills
• Must excel at verbal/written communications and be comfortable in front of large groups.
• 10+ years' experience in the areas of Networks, Telephone, Security, Windows/linux Client Server environments.
• Candidate must possess a broad knowledge of current and emerging technologies, to include virtualization technologies.
• Data center management experience and knowledge of cabling best practices
• Cisco CCNP, Microsoft MCSE, or CISSP certifications - Preferred

Team Culture:
Our team is driven by a shared commitment to collaboration, innovation, and continuous learning. We cultivate a supportive and inclusive environment where every member is empowered to contribute ideas, adapt to change, and grow professionally. With a strong passion for technology and a focus on agile practices, we work together to shape the future of automotive manufacturing.
Passion & Innovation: We embrace emerging technologies and encourage creative thinking to drive transformation in the automotive industry.
Agility & Growth: Operating in an agile environment, we prioritize adaptability and offer opportunities for personal and professional development.
Teamwork & Inclusivity: Collaboration and mutual support are at the heart of our success, and we value diverse perspectives to foster a welcoming and effective team dynamic.

Pay Range - $128,000 to $145,000

In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment. Relocation assistance available!

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