(1113579) Agile Project Manager / Scrum Master

Diversified Services Network, Inc.

$100K — $112K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years as a Project Manager/Scrum Master or 5+ years with a degree in a related field.
  • 5+ years in an Agile PM/Scrum Master role, with substantial experience in facilitation.
  • Expertise in Azure DevOps for backlog and sprint management.
  • Strong understanding of Agile methodologies and Scrum practices; SAFe experience is advantageous.
  • Experience managing project milestones, risks, dependencies, and stakeholder communications.
  • Technical knowledge of software development lifecycle and digital product processes.

Responsibilities

  • Facilitate Agile ceremonies like Daily Standups and Sprint Planning.
  • Coach teams on Agile principles and practices to promote continuous improvement.
  • Collaborate with Product Managers and technical teams to prioritize work in Azure DevOps.
  • Define user stories and acceptance criteria clearly for team understanding.
  • Resolve blockers and escalate risks to maintain project flow.
  • Ensure alignment and predictability across multiple teams and workstreams.
  • Prepare delivery status and risk reports for stakeholders and leadership.

Benefits

  • 401(k) plan
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off and holidays
Full Job Description
Agile Project Manager / Scrum Master

This role serves as a hybrid Project Manager and Scrum Master supporting delivery teams across an enterprise ERP transformation program. The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement, and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met.

This role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes across complex, enterprise-scale workstreams.

Key Contributions & Responsibilities
• Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
• Coach teams on Agile principles, Scrum practices, and continuous improvement
• Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments
• Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood
• Remove impediments, resolve blockers, and escalate risks and issues as needed
• Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability
• Facilitate cross-team dependency identification, management, and resolution
• Support Program Increment (PI) Planning, sprint planning, and release planning activities
• Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies (RAID)
• Coordinate release readiness activities, deployment planning, and execution support across teams
• Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes
• Prepare and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership
• Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams

Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities

Requirements

Candidate Requirements

Education & Experience
• No degree required with 8+ years of experience as a Project Manager/Scrum Master, including 5+ years in an Agile PM/Scrum Master capacity; OR
• Degree preferred with 5+ years of experience as a Project Manager/Scrum Master, including 3+ years in an Agile PM/Scrum Master capacity

Required Technical Skills
• Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting
• Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams; SAFe experience a plus
• Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications
• Experience coordinating work across multiple teams and managing delivery against commitments
• Technical understanding of the software product development lifecycle and digital product delivery practices
• Proficiency with Microsoft collaboration tools, including Teams, SharePoint, and Microsoft 365
• Miro experience (nice to have)

Soft Skills
• Excellent communication
• Strong facilitation and meeting leadership skills
• Relationship building and stakeholder management
• Cross-functional collaboration
• Servant leadership mindset
• Conflict resolution and negotiation
• Organizational and prioritization skills
• Critical thinking and problem solving
• Ability to build alignment and gain buy-in

Results oriented and outcome driven

Benefits
  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 100,000-112,000 per annual

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