Posting Details

Posting Summary

Position Title
1093 IT Operations Sup Adm III

Posting Type
Wide Distribution

Department
Disablty Serv & Prog for Stdnt

Campus
Ocean Campus

Location
various

Job Category
Classified

Salary

Salary Steps 1-5 $54.7465 - $66.4994/hourly $ 113,873 - 138,319 /annually.
The position's salary placement shall be at the entrance salary step, except as otherwise provided in the SEIU Local 1021 collective bargaining agreement.

Appointment Type
Classified - Permanent-Exempt

Full Time/Part Time
Full Time

Hours/Week
40

Appointment Schedule
Full Fiscal Year (260 Days)

(STO) School Term/Summer enter number of days

Bilingual Position
No

Special Conditions

Start Date

End Date

Position Description

Once (1) Permanent- Exempt (PEX), Full Time, Full Year 260 days position.

This is a grant funded position and is funded on a yearly basis. Hours are subject to change after appointment dependent upon grant (or bond) status.

NOTE: THIS POSITION IS NOT A REMOTE WORK POSITION AND REQUIRES AN OFFICE PRESENCE.
Under the direction of the DSPS Department Chair in collaboration with ITS manager, this position will provide support for daily management, implementation, troubleshooting and maintenance of network and communications systems; perform staging, installation and support of equipment; provide problem identification and resolution, review, evaluate, and purchase software, act as liaison with vendors for problem escalation, diagnosis and resolution of IT problems; define, document and implement guidelines and operational standards; and ensure optimal network performance.

Job Duties

Please note the duties specified below are representative of the range of duties assigned to the 1093-IT Operations Sup Adm III class code and not intended to be an inclusive list.

EssentialFunctions

• Administers operating systems and servers (e.g. email systems, accounts, print queue, workstation ID, IP assignments, computer labs, classroom computers, security, antivirus, spyware, etc.) for the purpose of ensuring availability of services to authorized users.
• Collaborates with application, support, database administration, and network administration groups for the purpose of troubleshooting system performance.
• Collaborates with a variety of internal and external parties (e.g. district personnel, programmers, programmer analysts, database administrators, users, etc.) for the purpose of providing and/or receiving information and ensuring project success.
• Configures on-site network systems (e.g. servers, network security, etc.) for the purpose of ensuring efficient operations.
• Installs network (client and server) software on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining District network systems as required.
• Oversees assigned work activities and/or projects for the purpose of providing guidance and support to other staff and to ensure completion of projects within established guidelines.
• Participates in meetings, workshops and/or trainings for the purpose of conveying and/or gathering information required to perform job functions.
• Performs installation, configuring and maintaining network services and equipment for the purpose of meeting district network systems requirements.
• Prepares a variety of materials (e.g. procedures, system level documentation, reports, memos, letters, appointments, work schedules, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
• Researches a variety of topics (e.g. trends, hardware, software, etc.) for the purpose of recommending procedures and/or purchases.
• Responds to inquiries from a variety of sources (e.g. staff, administrators, outside vendors and service providers, etc.) for the purpose of providing technical assistance, advice and support.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Requires an associate degree in computer science or a closely related field from an accredit-ed college or university OR its equivalent in terms of total course credits/units [i.e., at least six-ty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Three (3) years of experience performing analysis, installation, and technical support in a network environment.

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Completion of a one (1) year State (DAS) Information Technology apprenticeship program equivalent to the City and County of San Francisco's 1090 IT Operations Support Training Program may substitute for the required education.

SUPPLEMENTAL INFORMATION

Essential duties require the following physical skills and work requirements: Some positions may require sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer equipment. May require bending, stooping and/or crawling in order to in-stall or repair computer or printer cables. May require hand/eye coordination and manual dex-terity for semi-skilled movements such as, taking apart casings, installing parts, reconnecting computers and data entry. This position may be required rotational, shift, and overtime work. May be required to travel and to work at a disaster recovery site, which may be located out of state, to resume data center operations after a disaster.

Note: College Work Study and Student Lab Aide experience with the District will be considered/ applied as qualifying experience per an agreement made between the District and SEIU. This agreement will allow District students to take advantage of employment opportunities.

Desirable Qualifications

Knowledge of, and experience with accessible technology (software, hardware, adaptive equipment.

Experience working with adult learners with disabilities.

Excellent customer service skills.

Strong communication and problem-solving skills.

Ability to interact with staff, faculty, and students over the telephone/zoom/Teams and in-person in a pleasant and courteous manner.

Ability to work independently with minimum supervision.

Experience with common network configuration tasks.

Experience with security camera implementation and support.

Benefits

1. New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

2. Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full year (260 days/year) work schedules are granted, as paid days off, the days between Christmas and New Year's Day, as well as an additional five (5) paid days off during spring break. Eligible school-term-only (STO) employees who are not scheduled to work the designated days between Christmas and New Year's Day shall be granted three (3) paid days off to be scheduled by mutual agreements between the employee and supervisor. Eligible school-term-only (STO) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

Application Procedure

To be considered for this position, the following materials must be submitted by the filing deadline. Applications filed without the required documents will be rejected. NOTE: THE EMPLOYMENT HISTORY PORTION OF APPLICATION MUST BE COMPLETED.
1. Completion of online application (start by clicking on "Apply for this Position" button at the top of this page); AND
2. A letter expressing interest in the position specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement and identifying the department above; AND
3. A current resume summarizing educational background and related work experience; AND4. A current list of three (3) recent employer references with names, addresses, telephone numbers, and e-mail addresses that include supervisors, managers, and coworkers. A minimum of two references must be current or previous supervisors/managers. (If you are among the final candidates, references will be contacted.) AND
5. Educational verification as stated below:
Verification of qualifying education must include copies of transcripts. diplomas, or certificates posting your degree(s) or major(s). If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained.
Request for waiver will be considered on a case-by-case basis.

Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the City College of San Francisco Human Resources Department at (415) 452-7660 for evaluation sources.

Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.

Verification of Experience:
Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer's letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.
Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on an individual basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

Selection Procedure/Conditions of Employment

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants' qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with City College of San Francisco and the City and County of San Francisco.

Posting Detail Information

Posting Number
CS00385P

Job Open Date
06/22/2026

Application Review Date

Job Close Date
07/07/2026

Open Until Filled
No

Contact

Jennifer Huynh

Contact Phone/Extension
415-452-7721

Contact Email
[email protected]

Special Instructions to Applicant

Filing Deadline: 5:00 pm Tuesday, July 7, 2026.
Employees who are current, Permanent-Exempt, Full Time, Full Year 260 days in Class 1093 IT Operations Sup Adm III with City College of San Francisco qualifies to be considered as an internal transfer candidate. Internal Transfer applicants must submit an application according to the application procedure identified above AND indicate on the letter of interest that they are applying as an internal transfer candidate.