Lead and develop a Technical Architecture team while managing project delivery, improving customer outcomes, and driving AI adoption. Partner with stakeholders to ensure alignment and implement strategies for continuous operational improvement.

Lead the charge in developing a high-performing Technical Architecture team while driving project planning, cross-functional alignment, AI adoption, and continuous improvement to deliver exceptional customer outcomes and scalable solutions.

Transform the future of Technical Architecture by leading a high-performing team, optimizing project delivery health, and advancing AI adoption while driving stakeholder alignment for impactful customer outcomes.

Shape the future of AI-driven customer experiences by transforming global support operations. Lead a large, diverse team to innovate support strategies that integrate AI and human expertise, enhancing customer satisfaction and retention.

Lead the design and implementation of an enterprise semantic data platform, enabling analytics and AI systems to leverage a shared understanding of business data through robust architecture and engineering practices across multiple teams.