Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retirement and wealth management.

Shape the future of product delivery by leading strategic initiatives that define product roadmaps, enhance AI strategies, and drive business outcomes through collaboration with leadership and mentoring future talent.

Optimize the release lifecycle by managing hardware/software updates and ensuring seamless integration across teams, driving effective communication and risk management to enhance overall release performance and service quality.

Optimize the delivery of software and hardware releases by coordinating cross-functional teams, managing risks, and ensuring compliance with IT service management processes while fostering strong stakeholder relationships and driving continuous improvement.

Manage and oversee the execution of Configuration Management processes, ensuring the integrity of the CMDB. Collaborate across ITSM processes while driving best practices for configuration accuracy and risk management.